Shayna Rampey
Fort Liberty,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level account manager position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Salon Assistant
Salon Solutions Under The Bridge
09.2021 - 09.2023
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Receiving phone calls, entering appointments, and collecting payments for services rendered.
- Helped prepare clients for hair service.
- Processed payments, entering sales in register for prompt customer service.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Massaged clients' scalp during shampoos.
- Offered exceptional service and support to walk-in and scheduled customers.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Recorded notes for future reference about customer preferences and services delivered.
- Educated clients on how to maintain healthy hair.
- Set appointments for approximately [Number] clients per day.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Assisted hairdressers with blow drying and styling hair to maintain salon workflow efficiency.
- Answered telephone calls to provide information and schedule new appointments.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Provided assistance to stylists when needed.
- Created attractive displays to promote salon services and products.
- Pre-booked clients for follow-up visits and promoted salon services and retail products.
- Inventoried products and supplies and kept products within optimal levels to meet shampooing, retail corner and hairdresser needs.
- Listened to customer preferences and recommendations from hairdressers to sell appropriate scalp products.
Cleaning Associate
Newstar Adhesives Inc.
06.2021 - 09.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Organized and used industrial cleaning products following strict safety procedures.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Supervised supplies in inventory and submitted reorder requests.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Bagger/Cashier
Kroger
02.2020 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Checked personal identifications during alcohol and tobacco sales.
Floor Worker
Fashion Ten
07.2019 - 02.2020
- Stood for long hours, lifted heavy loads and maintained fast pace.
- Assembled products for distribution in fast-paced environment and met or exceeded daily production goals.
- Moved materials to designated staging areas.
- Performed quality control on finished products to identify and remove damaged items from distribution.
- Maintained clean, organized, hazard-free work areas for optimized site safety.
- Executed daily operations quickly and accurately, achieving productivity targets.
- Loaded, unloaded and stored supplies and materials in secure, orderly systems.
- Assembled products according to changing daily work orders and specific customer needs.
- Assisted production team by restocking supplies and cleaning areas.
- Examined incoming materials and compared to documentation for accuracy and quality.
Education
High School Diploma -
Cass High School
White, GA05.2021
Skills
- Customer Experience
- Social Media Platforms
- Performance Review
- Scalp Massages
- Hair Coloring Procedures
- Daily Schedule Creation
- Customer Inquiries
- Supply Monitoring
- Relaxation Techniques
- Shampooing and Conditioning Hair
- Hair Coloring and Styling
- Memorization Techniques
- Application Techniques
- Client Needs Assessment
- Intake Forms
- Knowledge of Latest Trends
- Organizational Systems
- Workflow Efficiency
- Client Satisfaction
- Professional Relationships
- Customer Loyalty
Certification
- Licensed Cosmetologist - From October 2021 to current.
Timeline
Salon Assistant
Salon Solutions Under The Bridge
09.2021 - 09.2023
Cleaning Associate
Newstar Adhesives Inc.
06.2021 - 09.2023
Bagger/Cashier
Kroger
02.2020 - 06.2020
Floor Worker
Fashion Ten
07.2019 - 02.2020
High School Diploma -
Cass High School
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