Shayna Rollins
Rhinelander,WI
Summary
Professional with years of experience working in a correctional setting. Proactive and versatile with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong rapport with inmates and overseeing daily operations within an incarceration facility. Focused on safety and supporting positive reintegration.
Overview
7
7
years of professional experience
Work History
Youth Counselor Advanced (Correctional Sgt.)
Dept. Of Corrections
Irma, Wisconsin
08.2016 - 10.2023
- Supervised daily operations and managed staff in correctional facility.
- Trained new officers on procedures and emergency response protocols.
- Diffused disruptive behavior by verbal interventions. (Verbal Judo)
- Coordinated inmate activities and managed/performed transports
- Resolved conflicts among inmates using Alternative Dispute Resolution.
- Performed random searches for contraband items such as weapons or drugs.
- Performed PREA investigations
- Demonstrated proficiency in POSC, 5-step, 8-step, and FRP training methodologies.
Education
Bachelor of Science - Human Services-Leadership
Wisconsin University of Oshkosh
Rhinelander, WI05-2014
Associate of Applied Science - Criminal Justice-Law Enforcement
Nicolet Area Technical College
Rhinelander, WI05-2010
Skills
- Inmate management
- Crisis management
- De-escalation techniques
- Conflict resolution
- Safety protocols
- Law enforcement principles
- Surveillance techniques
- Offender escort
- Legal documentation
- Staff supervision
Timeline
Youth Counselor Advanced (Correctional Sgt.)
Dept. Of Corrections
08.2016 - 10.2023
Bachelor of Science - Human Services-Leadership
Wisconsin University of Oshkosh
Associate of Applied Science - Criminal Justice-Law Enforcement
Nicolet Area Technical College