Shayna Schafer
Pittsfield,MA
Summary
Adaptable Office Manager with impeccable skills in customer service, data entry and organization. Offers abilities in streamlining offices for improved functionality and productivity. Quick to support customers and staff with diverse needs. Always ready to learn and improve on new skills, train, or educate myself. Looking for a new role where hard work and dedication will be highly valued. Before the listed two current jobs, was a compassionate and hard working CNA for 15 years and a PCA before that.
Overview
2
2
years of professional experience
Work History
Bookkeeper
Doc's Signs and Truck Outfitters
Pittsfield, MA
05.2022 - Current
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
Office Manager
Love Us and Leave Us
Pittsfield, MA
03.2022 - Current
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Developed and implemented office policies and procedures.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Supervised staff members, organized schedules and delegated tasks.
- Scheduled all customer appointments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained filing system for records, correspondence and other documents.
Education
High School Diploma -
Wahconah Regional High School
Dalton, MA06-2002
Skills
- Data Entry
- Billing
- Customer Service
- Bookkeeping
- Office Management
- Credit and collections
- Organizational Skills
- Scheduling
References
- References upon request
Timeline
Bookkeeper
Doc's Signs and Truck Outfitters
05.2022 - Current
Office Manager
Love Us and Leave Us
03.2022 - Current
High School Diploma -
Wahconah Regional High School
Similar Profiles
Davida HarsleyDavida Harsley
Chef at Doc's Food TruckChef at Doc's Food Truck
Courtney PaulickCourtney Paulick
Administrative Assistant/Sales at Truck Outfitters PlusAdministrative Assistant/Sales at Truck Outfitters Plus
Alexa Stratton-DuncanAlexa Stratton-Duncan
Receptionist at The Truck Outfitters Inc.Receptionist at The Truck Outfitters Inc.