Shayna Snyder
Orlando
Summary
Results-driven professional with a strong background in supply chain logistics and customer service. Skilled in decision-making and analytical thinking, successfully optimizing inventory control and fostering collaboration across teams to solve logistical challenges.
Overview
5
5
years of professional experience
1
1
Certification
2
2
Languages
Work History
Supply Chain Logistics Coordinator
U.S. Marine Corps
01.2023 - 07.2026
- Coordinated transportation logistics for personnel and equipment deployment, ensuring timely execution of missions.
- Managed inventory control systems to track supplies and optimize stock levels across multiple locations.
- Streamlined supply chain processes, enhancing efficiency in the distribution of materials and resources.
- Collaborated with cross-functional teams to develop effective solutions for logistical challenges faced during operations.
- Implemented training programs for team members on best practices in logistics management and safety protocols.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Improved order accuracy through meticulous data entry and verification processes.
- Implemented a warehouse organization system that increased storage capacity and accessibility.
- Negotiated contracts with freight carriers to lower transportation costs without compromising service quality.
- Conducted regular inventory audits to maintain accuracy and accountability in stock management.
- Ensured compliance with international shipping regulations, preventing legal issues and fines.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Dinning Attendant
Greencroft Goshen
01.2021 - 11.2022
- Delivered exceptional dining service, ensuring guest satisfaction and adherence to dietary needs.
- Maintained cleanliness and organization of dining areas, enhancing overall dining experience.
- Assisted in training new staff on service protocols and safety standards.
- Collaborated with kitchen staff to coordinate timely meal service during peak hours.
- Supported waitstaff by effectively managing beverage refills, table clearing, and dishware replenishment as needed.
- Ensured accurate order delivery by double-checking items against guest tickets and promptly addressing any discrepancies.
- Strengthened relationships with regular customers through personalized attention, remembering preferences, names, and engaging in friendly conversation.
- Improved table turnover rates by efficiently clearing and resetting tables after guests'' departure.
- Promoted a safe working environment by adhering to company policies regarding food handling, hygiene practices, and workplace safety regulations.
- Enhanced customer satisfaction by promptly attending to their dining needs and maintaining a clean environment.
- Demonstrated excellent multitasking abilities while balancing multiple priorities during peak service hours.
Sales Associate
Sephora
03.2022 - 06.2022
- Implemented promotional strategies to drive sales during seasonal events, resulting in increased foot traffic.
- Monitored sales trends and provided feedback to management for continuous improvement of customer engagement strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Sales Associate
Kohls Department Store
11.2021 - 06.2022
- Assisted customers in product selection and provided excellent service to enhance shopping experience.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
- Collaborated with team members to maintain organized sales floor and effective visual merchandising displays.
- Processed transactions efficiently using point-of-sale systems while adhering to cash handling procedures.
- Trained new associates on store policies, product knowledge, and effective sales techniques for improved performance.
- Addressed customer inquiries and resolved issues promptly, contributing to increased customer satisfaction rates.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Goshen High School
Goshen, INSkills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Shipment coordination
- Punctual and dependable
- Scheduling coordination
- Invoicing and shipping documentation
- Shipping documentation
- Supply chain operations
- Client relations
- Analytical thinking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
- Collaborated with team of 10 in the distributing of 2.5 million units of supplies.
- Achieved multiple supply contracts through effectively helping with customer care.
- Received the Navy accommodation medal for outstanding job performance.
Certification
- Records Management Training - October 2025
- Financial Management One: Concepts And Regulations Training- March 2025
- Supply Chain and Materials Specialist- January 2023
- Operations Planning Leadership Training - May 2023
- Supply Administration and Operations Training- September 2022
Languages
English
Native or Bilingual
German
Limited Working
Timeline
Supply Chain Logistics Coordinator
U.S. Marine Corps
01.2023 - 07.2026
Sales Associate
Sephora
03.2022 - 06.2022
Sales Associate
Kohls Department Store
11.2021 - 06.2022
Dinning Attendant
Greencroft Goshen
01.2021 - 11.2022
High School Diploma -
Goshen High School