Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shayna Torres

Brooklyn,NY

Summary

A fast learner who's dependable with great customer service, eager to learn and grow within a team, and a proactive and versatile hard worker with a dedication to quickly adapting to new challenges.

Overview

6
6
years of professional experience

Work History

Barista

Gregorys Coffee
Manhattan, New York
06.2025 - Current
  • Engaged with customers, fostering a welcoming atmosphere in the café.
  • Prepared high-quality coffee beverages to meet customer preferences.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Barista and Cashier

Gelateria Gentile
New York
11.2021 - 08.2022
  • Provided excellent customer service while taking gelato and bakery orders
  • Used coffee machine and equipment to make and serve
  • Helped with inventory and restocked items for the next shift
  • Opened and closed store
  • Followed health and safety guidelines
  • Multitasked and delivered quality products and services in a fast-paced environment
  • Processed efficient and accurate amounts of cash, check, debit, and credit card payments using the POS system

Retail Sales Associate

TJ Maxx
Brooklyn
09.2019 - 02.2020
  • Provided friendly customer service
  • Organized racks and department sections of merchandise
  • Stocked items on shelves in a fashionable order
  • Helped my coworkers with organizing inventory and new shipments

Office Assistant/Child care

St. Nicks Alliance, Greenpoint Beacon Center, Summer Youth Employment Program
Brooklyn
07.2019 - 08.2019
  • Managed inventory of supplies and ensured that they were properly stored
  • Managed and organized volumes of data in a systematic manner
  • Printing, faxing, and scanning documents to correct records, answered and directed calls to the right departments
  • Provided a safe, comfortable, and stimulating environment for children, monitored and supervised children throughout activities

Education

High School Diploma -

Northside Charter High school
Brooklyn, NY
06.2022

Some College (No Degree) - Film

Queens College
Queens, NY

Skills

  • Communication skills
  • Customer service
  • Food service
  • Time management
  • Cash register
  • Cleaning experience
  • Money handling
  • Telephone skills
  • Teamwork
  • Computer literacy
  • Office management
  • Microsoft Word

Languages

English
Full Professional

Timeline

Barista

Gregorys Coffee
06.2025 - Current

Barista and Cashier

Gelateria Gentile
11.2021 - 08.2022

Retail Sales Associate

TJ Maxx
09.2019 - 02.2020

Office Assistant/Child care

St. Nicks Alliance, Greenpoint Beacon Center, Summer Youth Employment Program
07.2019 - 08.2019

High School Diploma -

Northside Charter High school

Some College (No Degree) - Film

Queens College