Shayna Velasquez
Royersford,PA
Summary
Medical billing specialist with proven track record of providing exceptional customer service in fast-paced environments. Hardworking team-player with successful experience completing various clerical tasks and offering staff support.
Overview
5
5
years of professional experience
Work History
Music Coordinator
Faith Chuch Of Worcestor
01.2023 - Current
- Coordinate music and vocals for services.
- Perform as versatile vocalist and instrumentalist to support services.
- Set up PowerPoint presentations with lyrics for congregation.
- Handle requests for specific musical selections.
- Direct groups at rehearsals to achieve desired effects such as tonal and harmonic balance dynamics, rhythm and tempo.
Medical Billing Specialist
AdaptHealth
09.2018 - 05.2022
- Filed and updated patient information and medical records.
- Liaised between patients, insurance companies and billing department.
- Translated and interpreted medical billing codes with strong accuracy to enable swift payment from insurance agencies.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Communicated with healthcare staff, including physicians, nurses and other caregivers to explain importance of accurate and clear documentation.
- Set up and updated customer payments and personal information.
- Responded to customer requests for products, services and company information.
- Placed customer orders for medical equipment.
Education
Bachelor of Arts - Communications
Palm Beach Atlantic University
West Palm Beach, FL05.2016
Associate of Arts - Liberal Studies
Montgomery County Community College
Blue Bell, PA05.2014
Skills
- Customer Service
- Data Entry
- Employee Training
- Multi-Line Telephone Systems
- Microsoft Office Suite
- Medical Records and Documentation
Timeline
Music Coordinator
Faith Chuch Of Worcestor
01.2023 - Current
Medical Billing Specialist
AdaptHealth
09.2018 - 05.2022
Bachelor of Arts - Communications
Palm Beach Atlantic University
Associate of Arts - Liberal Studies
Montgomery County Community College
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