Shayna Ryan Bryant
scottsdale,AZ
Summary
Enthusiastic, outgoing and witty service industry professional with experience in creating innovative cocktails and managing busy bar settings. Possesses a thorough knowledge of spirits and beer, excellent multitasking and problem-solving skills, with a passion for creating an enjoyable environment for guests. Highly organized and able to handle high pressure, fast-paced environment while multitasking with a commitment to professionalism and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Evo North Scottsdale
01.2024 - Current
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Half Moon Sports Grill
01.2022 - 01.2024
- Responsible for providing prompt, efficient and courteous food and cocktail service to customers as well as wait staff
- In accordance with company policies, procedures, and standards
- Displaying a high standard of guest service
- Very fast paced and high volume, especially during special events i.e.; UFC, boxing, football
Restaurant Manager/Bartender
Zipps Sports Grill
01.2021 - 01.2022
- Managing a high volume, fast paced restaurant
- Managing employees ensuring they provide excellent and prompt service
- Conflict resolution between employees as well as patrons
- Expo food from window to ensure patrons get food promptly
- Table touches (checking in on tables at random to make sure guest are happy)
- Ensuring safety and health regulations per restaurant and OSHA policies
- Finalizing and generating financial reports nightly
Server
Half Moon Sports Grill
01.2009 - 01.2012
- Responsible for providing prompt, efficient and courteous beverage service to customers as well as wait staff
- In accordance with company policies, procedures, and standards
- Displaying a high standard of guest service
- Very fast paced and high volume, especially during special events i.e.; UFC, boxing, football
Server/Bartender
Hawaiian Tropic Zone, Planet Hollywood
01.2007 - 01.2008
- Company Overview: Upscale yet contemporary environment with gourmet chef
- Responsible for providing prompt, efficient and courteous beverage service to customers as well as wait staff
- In accordance with company policies, procedures, and standards
- Displaying a high standard of guest service
- Very fast paced and high volume, especially during special events i.e.; UFC, boxing, football
- Upscale yet contemporary environment with gourmet chef
Bartender
Skin Cabaret
01.2006 - 01.2007
- Responsible for providing prompt, efficient and courteous beverage service to customers as well as wait staff
- In accordance with company policies, procedures, and standards
- Displaying a high standard of guest service
Bartender
The Doghouse
01.2004 - 01.2005
- Responsible for distribution of alcoholic beverages and food
- Ran place by myself
- One on one interaction with customers at bar as well as on floor
Education
GED -
Maricopa Community Colleges, Glendale Community College
Glendale, AZVETERINARY TECHNICIAN CERTIFICATE - CUSTOMER SERVICE TRAINING COURSE
Pima Medical Institute
Mesa, AZ01.2005
Veterinary Assistant
Pima Medical Institute
Mesa, AZ01-2004
Skills
- Liquor Knowledge
- Beer Knowledge
- Wine Knowledge
- Customer Service
- Food and Beverage Management
- Hospitality
- Accommodation
- Patron Rapport
- Aloha POS
- Strong multitasking
- Highly reliable
- Team player attitude
Certification
- Food Handlers Certification
- Title 4 Liquor Certification
- Veterinary Certification
References
Nick Neuman- (Evo Owner) 602.315.2081
Clay Moizo-(Half Moon Owner) 602.418.1985
Nicole Darnell- (VCA Supervisor) 949.680.9828
Timeline
Bartender
Evo North Scottsdale
01.2024 - Current
Bartender
Half Moon Sports Grill
01.2022 - 01.2024
Restaurant Manager/Bartender
Zipps Sports Grill
01.2021 - 01.2022
Server
Half Moon Sports Grill
01.2009 - 01.2012
Server/Bartender
Hawaiian Tropic Zone, Planet Hollywood
01.2007 - 01.2008
Bartender
Skin Cabaret
01.2006 - 01.2007
Bartender
The Doghouse
01.2004 - 01.2005
VETERINARY TECHNICIAN CERTIFICATE - CUSTOMER SERVICE TRAINING COURSE
Pima Medical Institute
- Food Handlers Certification
- Title 4 Liquor Certification
- Veterinary Certification
GED -
Maricopa Community Colleges, Glendale Community College
Veterinary Assistant
Pima Medical Institute
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