Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shayndel Pena

Waterbury,CT

Summary

Driven and compassionate healthcare professional with experience at Riverglen House and CVS Pharmacy, adept in vital signs monitoring and problem-solving. Demonstrated ability to improve patient care and pharmacy efficiency, ensuring HIPAA compliance and enhancing teamwork. Fluent bilingual with a focus on achieving patient satisfaction and maintaining safety standards. Dependable [Job Title] effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

CNA Student

Riverglen House
05.2024 - 05.2024
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Improved patient comfort by providing compassionate and empathetic care.
  • Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
  • Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.

Pharmacy Technician

CVS Pharmacy
04.2023 - 07.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Education

No Degree - PCT

Academy of Medical Training
Waterbury, CT
07.2024

High School Diploma -

John F Kennedy High School
Waterbury, CT
06.2023

Skills

  • Vital signs monitoring
  • Feeding Assistance
  • Basic Life Support
  • Adaptable to change
  • Catheter Care
  • Certified Nursing Assistant
  • CPR Certification
  • HIPAA Compliance

Certification

  • CNA - Certified Nursing Assistant

Timeline

CNA Student

Riverglen House
05.2024 - 05.2024

Pharmacy Technician

CVS Pharmacy
04.2023 - 07.2023

No Degree - PCT

Academy of Medical Training

High School Diploma -

John F Kennedy High School
Shayndel Pena