Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shayne Henrich

Summary

Driven professional with a track record of maximizing profit and enhancing client satisfaction at Cox Communication. Excelled in client management and problem-solving, managing over $1.5 million in sales and ensuring contract accuracy. Proven ability in communication and Microsoft Office, adept at adapting to new challenges and exceeding sales goals.

Overview

12
12
years of professional experience

Work History

Commercial Services Specialist II

Cox Communication
05.2022 - Current

Manage client accounts and act as the primary point of contact for resolving client's requests in order to maximize profit for both client and company. Conduct weekly audits of the account to ensure accuracy of the client contract was being met and oversee the sale of 1.5 million dollars of vehicles sold at auction.

Assistant Manager

Active Rideshop
04.2012 - 08.2019

Provided customers with exemplary service through strong product knowledge while building honest relationships and ensuring customer retention is met. Interviewed, hired and trained employees, managed inventory levels and exceeded sales goals.

Education

Bachelor of Arts - Communication Studies

San Francisco State University
San Francisco, CA
05.2021

Skills

  • Client Management
  • Problem Solving
  • Communication
  • Microsoft Office
  • Organization
  • Adaptability

Timeline

Commercial Services Specialist II

Cox Communication
05.2022 - Current

Assistant Manager

Active Rideshop
04.2012 - 08.2019

Bachelor of Arts - Communication Studies

San Francisco State University
Shayne Henrich