Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
2022 Boys& Girls Club Volunteer Of The Year
Timeline
BusinessDevelopmentManager
Shayne Raymond

Shayne Raymond

Loves Park,IL

Summary

Healthcare professional experienced in coordinating rehabilitation and care, advocating for clients, and managing medical resources to support recovery and quality of life.

Professional with strong background in care coordination. Skilled in patient advocacy, healthcare planning, and resource management. Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with clear communication and organizational skills. Reliable and focused on delivering high-quality care outcomes.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Independent Care Coordinator

Dept. of Rehablition Services
03.2009 - 08.2023
  • Coordinated medical care for a child with a disability, including appointments and medications.
  • Navigated insurance processes and secured approvals for treatments.
  • Monitored health status and implemented care plans.
  • Advocated for timely access to specialized care, ensuring quality of life.

Client Advocate

RAMP
01.2022 - 08.2023
  • Advocated for client access to services and resources.
  • Navigated healthcare systems to resolve client issues.
  • Ensured clients understood treatment options & RAMP's support.
  • Liaised with healthcare providers, improving care access.
  • Improved patient knowledge of state and federal programs.
  • Helped with proactive issue resolution.

Group Home Manager

Milestone Inc.
08.2004 - 01.2022
  • Assessed client medical needs and developed individualized care plans.
  • Maintained up-to-date client case records, ensuring regulatory compliance.
  • Coordinated services across providers for timely delivery of medical equipment and therapies.
  • Advocated for clients to secure necessary care and accommodations.
  • Prepared reports and documentation for clinical and administrative purposes.
  • Provided education to clients and families regarding medical resources.

Education

ASW -

Broward Collage

CNA II - Physical Therapy

St Anthony Nursing
Rockford, Illinois

Skills

  • Problem Resolution
  • Patient Care
  • Advocacy Experience
  • Insurance practices
  • Resource allocation
  • Care planning
  • Organizational skills
  • Patient advocacy
  • Medical terminology understanding

Accomplishments

    Strong communication with patients and families: Maintained open and effective communication with patients, families, and healthcare professionals, ensuring consistent and collaborative care delivery and a 95% goal attainment rate in care plan implementation.

    Coordinated Appointments and Transportation: Scheduled and transported client to medical appointments and social outings, ensuring timely access to necessary healthcare services and social interaction.

    Maintained a Clean and Organized Environment: Performed light housekeeping tasks, including cleaning, laundry, and grocery shopping, to ensure a hygienic and comfortable living space for the client.

    Enhanced Independence: Supported client with activities of daily living (ADLs), including bathing, dressing, and grooming, while empowering them to maintain maximum independence.

Certification

  • CPR/AED Certification 2024
  • Home Health Aid (HHA)

2022 Boys& Girls Club Volunteer Of The Year

The "Volunteer of the Year" award for Carlson Boys & Girls Club, Youth Football Program recognizes outstanding individuals who have made a significant impact through their volunteer service. This award celebrates those who have demonstrated exceptional dedication and commitment to supporting the organization's mission of helping young people reach their full potential. 

Work Type

Full TimePart Time

Work Location

Remote

Important To Me

Work-life balancePersonal development programsWork from home option

Timeline

Client Advocate

RAMP
01.2022 - 08.2023

Independent Care Coordinator

Dept. of Rehablition Services
03.2009 - 08.2023

Group Home Manager

Milestone Inc.
08.2004 - 01.2022

ASW -

Broward Collage

CNA II - Physical Therapy

St Anthony Nursing