Shayne Ridgeway
Summary
Adept Master Plumber with a proven track record at Ridgeway Plumbing Services, enhancing company excellence through top-tier workmanship and customer satisfaction. Specializes in preventative maintenance and expert troubleshooting, significantly reducing callbacks. Demonstrates exceptional problem-solving abilities and attention to detail, ensuring optimal plumbing system performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Master Plumber
Ridgeway Plumbing Services
06.2023 - Current
- Contributed to the company''s reputation for excellence by consistently meeting or exceeding performance metrics related to workmanship quality, timeliness of service delivery, and customer satisfaction ratings.
- Reduced callbacks by providing thorough inspections and implementing preventative maintenance measures for clients'' plumbing systems.
- Assisted in the development of a comprehensive preventative maintenance program for clients, identifying potential issues and providing cost-effective solutions before problems escalated.
- Maintained safe working environments through regular site inspections, hazard assessments, and implementation of corrective actions when necessary.
Master Plumber
Sherman Corporation
02.2014 - 06.2023
- Contributed to the company''s reputation for excellence by consistently meeting or exceeding performance metrics related to workmanship quality, timeliness of service delivery, and customer satisfaction ratings.
- Reduced callbacks by providing thorough inspections and implementing preventative maintenance measures for clients'' plumbing systems.
- Assisted in the development of a comprehensive preventative maintenance program for clients, identifying potential issues and providing cost-effective solutions before problems escalated.
- Managed inventory of tools and materials to maintain optimal stock levels, reducing downtime on job sites.
- Delivered exceptional customer service, resolving issues promptly while maintaining open lines of communication with clients throughout the process.
Service Plumber
Custom Mechanical
07.2007 - 01.2014
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
- Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
Education
GED -
Southern High School
Harwood, MD06-1998
Skills
- Pump installation
- Water heater repair
- Expert troubleshooting
- Sewer line maintenance
- Gas line installation
- Residential plumbing
- Commercial plumbing
- Backflow prevention
- Blueprint interpretation
- Gas piping
- Attention to detail
- Problem-solving abilities
Certification
- Master Plumber License - Maryland Plumbing Licensing Board.
- Master Plumber License - DELAWARE Plumbing Licensing Board.
- Backflow Prevention Assembly Tester Certification - ASSE
- Universal Refrigerant Handling License(Environmental Protection Agency Section 608)- Environmental Protection Agency.
Timeline
Master Plumber
Ridgeway Plumbing Services
06.2023 - Current
Master Plumber
Sherman Corporation
02.2014 - 06.2023
Service Plumber
Custom Mechanical
07.2007 - 01.2014
- Master Plumber License - Maryland Plumbing Licensing Board.
- Master Plumber License - DELAWARE Plumbing Licensing Board.
- Backflow Prevention Assembly Tester Certification - ASSE
- Universal Refrigerant Handling License(Environmental Protection Agency Section 608)- Environmental Protection Agency.
GED -
Southern High School
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