Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shayne Schaeffer

Kotzebue,AK

Summary

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.

Overview

4
4
years of professional experience

Work History

Executive Assistant to the Superintendent & Board

Northwest Arctic Borough School District
10.2023 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Handled incoming and outgoing mail, email and faxes.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

Human Resources Manager/ Deputy Clerk

Northwest Arctic Borough
04.2022 - 10.2023
  • Filed paperwork, sorted, and delivered mail and maintained office organization
  • Answered and redirected incoming phone calls for office
  • Delivered friendly assistance with new hires throughout interviewing and hiring process
  • Maintained and scheduled complex calendars
  • Assisted with meetings and presentations within company
  • Managed employee exit interviews and paperwork
  • Improved office efficiency by effectively managing internal communications and correspondence
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
  • Assisted with on-boarding process of [Number new hires
  • Prepared billings, paychecks, invoices, payments and other recurring transactions and obtained appropriate approvals and authorizations
  • Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy
  • Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees
  • Recruited and screened qualified potential employees
  • Distributed, accepted and processed employment applications to pre-screen and schedule follow-up interviews
  • Screened applicant resumes and coordinated both phone and in-person interviews
  • WORK HPROFESS ONAL SUMMARY
  • Responsible HR Manager with strong knowledge of office administration and common human resources operations
  • In-depth understanding of customer service, data entry and file management
  • Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices
  • Ready to leverage training and experience to take on new professional challenges.

Administrative Assistant

Northwest Arctic Borough
08.2019 - 04.2022
  • Created and completed personnel action forms for hires, term nations, title changes and terminations
  • Administered compensation, benefits, and performance management systems at direction of supervisor
  • Processed employee termination paperwork at direction of supervisory staff
  • Applied mediation and collaboration to successfully resolve employee complaints and grievances
  • Northwest Arctic Borough - Kotzebue Ak
  • Answers central telephone system and directs calls accordingly
  • Arranges all travel and reservations for borough employees, under the direction of the Mayor
  • Receives the public and answers questions, in person and via telephone; responds to inquires from employees, citizens and other people
  • Refers inquires to appropriate person, official or department as necessary
  • Operates required office machines as needed
  • Prepares outgoing mail; sorts and distributes incoming mail
  • Duplicates and distributes material as directed by the mayor
  • Composes, types and edits correspondence, reports, memoranda and other materials
  • Assists the public with the use of department facilities
  • Maintains and updates office supply inventory
  • Maintains and updates the Boroughs website
  • Process general donation requests
  • Assists with Scholarship applications
  • Other duties assigned
  • Develops and maintains office forms and procedures and assists with administrative tasks

Education

GED -

Technical School
Kotzebue, AK
05.2005

Certificate of Achievement in Strategic Organizational Leadership -

Villanova University
2022

Certificate of Achievement In Mastering Organizational Effectiveness -

University of VillaNova
N/A

Human Resource Management

Villanova University
Villanova, PA
02.2022

Skills

  • Sorting and Labeling
  • Conflict Management
  • Customer Service
  • New Hire Orientation
  • Human Resources Department
  • HR Policies
  • Human Resources Support
  • Hiring and Retention
  • Records Management
  • Meeting Planning
  • Social Media Management
  • Travel Coordination
  • Customer Service-Oriented
  • Document Management
  • Minute Taking

Timeline

Executive Assistant to the Superintendent & Board

Northwest Arctic Borough School District
10.2023 - Current

Human Resources Manager/ Deputy Clerk

Northwest Arctic Borough
04.2022 - 10.2023

Administrative Assistant

Northwest Arctic Borough
08.2019 - 04.2022

GED -

Technical School

Certificate of Achievement in Strategic Organizational Leadership -

Villanova University

Certificate of Achievement In Mastering Organizational Effectiveness -

University of VillaNova

Human Resource Management

Villanova University

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Shayne Schaeffer