Shaynelle Kepaa
Abilene,TX
Summary
Hardworking and trustworthy individual seeking a team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs.
Overview
4
4
years of professional experience
Work History
Ranch Manager
Akers Land and Cattle
Merkel, TX
05.2024 - Current
- Inspected ranch property and identified areas of improvement.
- Developed and implemented operational plans for efficient management of the ranch.
- Maintained accurate records related to ranch activities including payroll, inventory, expenses.
- Organized events such as branding, gathering cattle, shearing sheep and other livestock activities.
- Coordinated with veterinarians to provide appropriate care and treatment for sick or injured animals.
- Provided guidance and support to staff members in order to help them reach their professional goals.
- Worked with owner to determine ranch needs.
Equine Specialist
Raising Hale Hunting Ranch
Sweetwater, TX
06.2023 - 05.2024
- Provided care and maintenance of horses, including feeding, grooming, exercising, and administering medications.
- Conducted physical examinations of horses to identify health issues or potential injuries.
- Monitored horses for signs of illness or injury and reported findings to veterinarians.
- Assisted in the development of training programs for horses.
- Instructed riders in proper riding technique, safety protocols, tack fitting, and other aspects of horsemanship.
- Actively participated in research activities related to equine nutrition, health, behavior, training.
Sales Person
Jackson Brothers
Abilene, TX
03.2023 - 11.2023
- Maintained accurate records of customer interactions and transactions
- Developed and implemented strategies to ensure efficient feed production and distribution
- Maintained accurate records of feed inventory, production, quality control and distribution activities
- Assisted in the development of new techniques for managing feed processes more effectively
- Analyzed customer feedback data to identify trends in product satisfaction levels
- Greeted customers and provided assistance with product selection
- Answered customer inquiries regarding products
- Provided excellent customer service by listening attentively to customers' needs
Sales Person
Buckle
Abilene, TX
12.2021 - 08.2022
- Processed order transactions, including debit and cash operations
- Delivered top quality customer service in professional manner while managing multiple tasks
- Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders
- Operated cash register, collected payments and provided accurate change
- Sincerely welcomed and thanked guests to demonstrate appreciation for patronage
- Styled and dressed guest to their needs and event occasion
Barista
Starbucks
Stillwater, OK
09.2020 - 08.2021
- Delivered top quality customer service in professional manner while managing multiple tasks
- Operated cash register, collected payments and provided accurate change
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Greeted guests with pleasant smile and superior customer service
- Maintained calm demeanor during high-volume periods and special events
- Described menu items to customers and suggested products based on stated preferences
Education
Abilene Christian University
Abilene, TX01.2025
TABC
Abilene, TX01.2022
Highschool -
Epic Charter One On One Charter
Oklahoma City, OK05.2021
Oklahoma State University
Stillwater, OK01.2021
Associates - Collision Repair
Meridian Tech
Stillwater, OK01.2021
Skills
- Accuracy and efficiency
- Resourceful
- Superior communication skills
- Team building
- Relationship building
- Budgeting and finance
- Adaptability
- Self Motivation
Accomplishments
- ACU AES President
- ACU Riding Team President
- ACU Rodeo President
- ACU AES Treasurer
- ACU Riding Team Secretary
- 4-H President
Timeline
Ranch Manager
Akers Land and Cattle
05.2024 - Current
Equine Specialist
Raising Hale Hunting Ranch
06.2023 - 05.2024
Sales Person
Jackson Brothers
03.2023 - 11.2023
Sales Person
Buckle
12.2021 - 08.2022
Barista
Starbucks
09.2020 - 08.2021
Abilene Christian University
TABC
Highschool -
Epic Charter One On One Charter
Oklahoma State University
Associates - Collision Repair
Meridian Tech
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