Summary
Overview
Work History
Education
Skills
Timeline
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Shaynna Wiggins

Virginia Beach,VA

Summary

Results-oriented and highly motivated professional with a proven track record of success in the security field. Adept at leveraging problem-solving, analytical, communication, security awareness, incident response and security risk management to drive efficiency, innovation, and strategic growth. Known for delivering exceptional outcomes through a combination of analytical acumen, collaborative leadership, and a commitment to excellence. Demonstrated expertise in security, with a keen ability to identify and capitalize on emerging opportunities. Proven proficiency in firearms training, self-defense techniques, armory and entrance point control, facility security, emergency response, crime prevention, and search and seizure procedures. Possesses excellent communication and interpersonal skills, fostering productive cross-functional relationships. Committed to continuous learning and staying abreast of industry trends to drive organizational success. Seeking a challenging position where my skills, experience, and passion for security can contribute to achieving business objectives and surpassing performance targets.

Overview

6
6
years of professional experience

Work History

Correctional Officer

St Brides Correctional Center
01.2023 - 01.2024
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
  • Prevented escapes by regularly inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex.

Warehouse Lead

Amazon
07.2022 - 12.2022
  • Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
  • Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
  • Increased accuracy in inventory tracking through meticulous record-keeping and routine audits.
  • Monitored performance and safety practices of 50-person warehouse staff

Team Member

Target
05.2022 - 07.2022
  • Increased customer satisfaction with prompt and accurate responses to products, addressing concerns, and resolving issues.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Team Member

Target
05.2022 - 07.2022
  • Increased customer satisfaction with prompt and accurate responses to products, addressing concerns, and resolving issues.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Registration Attendant (COVID-19 Clinic)

Northwell Hospital
01.2021 - 06.2021
    • Temporary position
    • Registration & Flow Control Lead
    • Maintained a clean and sanitary dining environment for patrons, ensuring adherence to health and safety standards.
    • Greeted customers and answered inquiries regarding vaccines and aftercare.
    • Handled patient information with care.

Event Manager

St.Alban's Community Living Center
01.2018 - 12.2020
  • Provided critical emotional support
  • Enhanced patient experience through careful selection of activities and catering providers.
  • Increased client satisfaction by consistently delivering well-executed events within budget constraints.
  • Implemented innovative event themes and designs to create memorable experiences for patients.

Education

Bachelor of Science - Health Service Management

Norfolk State University
Norfolk, Virginia
12.2024

Skills

  • Inmate Monitoring
  • Contraband Seizure
  • Facility Security
  • Emergency Response
  • Crime Prevention
  • Records Management
  • Firearm Operations Trained
  • Search and Seizure Procedures
  • Self-Defense Tactics

Timeline

Correctional Officer

St Brides Correctional Center
01.2023 - 01.2024

Warehouse Lead

Amazon
07.2022 - 12.2022

Team Member

Target
05.2022 - 07.2022

Team Member

Target
05.2022 - 07.2022

Registration Attendant (COVID-19 Clinic)

Northwell Hospital
01.2021 - 06.2021

Event Manager

St.Alban's Community Living Center
01.2018 - 12.2020

Bachelor of Science - Health Service Management

Norfolk State University
Shaynna Wiggins