Shayona Davis
Indianapolis,IN
Summary
Results-driven general manager with a strong track record in managing operations and executing large-scale projects. Expertise in recruiting and developing high-performing teams, driving customer satisfaction, and optimizing budgets for operational excellence.
Overview
11
11
years of professional experience
Work History
final assembly
Comlux Aviation
Indianapolis, Indiana
06.2026 - Current
- Conducted thorough inspections of products to verify compliance with quality standards and specifications.
- Reassembled equipment according to specifications to restore functionality.
- Utilized hand tools to complete tasks efficiently on job sites.
- Applied blueprints to guide project execution and ensure precision.
- Oversaw project execution to ensure alignment with timelines and quality standards.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with diverse coworkers to achieve project goals and resolve product-related issues.
- Prioritized and organized tasks to efficiently accomplish service goals.
General Manager
Chicken Salad Chick
Indianapolis, IN
08.2021 - 06.2026
- Managed daily operations, optimizing workflow and resource allocation
- Oversaw large projects, ensuring alignment with strategic goals
- Recruited and trained staff to enhance team capabilities
- Addressed conflicts to improve teamwork
- Developed marketing strategies
- Tracked budget expenditures
General Manager
Donatos Pizza
Indianapolis, IN
06.2020 - 07.2021
- Identified and pursued new business opportunities to drive growth
- Maintaining budgets and optimizing expenses
- Ensured high-level customer service by implementing feedback systems
- Addressed customer complaints by providing timely solutions
- Addressed challenges through effective problem-solving techniques
- Managed truck ordering process to maintain inventory levels
- Recruit new employees
Team Leader
Donatos Pizza
Indianapolis, IN
08.2018 - 06.2020
- Guided and motivated the team to achieve daily goals.
- Delivered excellent customer service to enhance satisfaction
- Assisted store manager with daily operations.
- Managed inventory levels to maintain optimal product availability.
Cashier
Donatos
Indianapolis, IN
05.2015 - 08.2018
- Processed customer transactions efficiently and accurately.
- Provided excellent customer service and addressed inquiries effectively.
- Maintained cleanliness and organization of the checkout area consistently.
- Took customer orders to ensure accurate fulfillment and satisfaction. Maintained cleanliness in dining and kitchen areas to provide a welcoming environment. Counted cash for accurate transaction records. Prepared food items according to menu standards to deliver quality dining experience. Ensured customer satisfaction by addressing inquiries
Education
Some College (No Degree) -
Herron High School
Indianapolis, INSkills
- Product Inspection
- Project Oversight
- Operations Management
- Inventory
- Microsoft Office
- Management
- Team Management
- Team Coordination
- Leadership
- Training
- Shift Management
- Time management
- Customer Service
- Problem resolution
- Supervising Experience
- Cash Handling
- Organizational management
- Team Member
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
final assembly
Comlux Aviation
06.2026 - Current
General Manager
Chicken Salad Chick
08.2021 - 06.2026
General Manager
Donatos Pizza
06.2020 - 07.2021
Team Leader
Donatos Pizza
08.2018 - 06.2020
Cashier
Donatos
05.2015 - 08.2018
Some College (No Degree) -
Herron High School