Shazia Sayeed
Westminster,CO
Summary
Dedicated and hardworking professional with over seven years of experience in management, possessing strong communication, planning, customer service and prioritization skills. Adept at organizing and updating data spreadsheets, proficient in writing reports and commercial correspondence, and recognized for outstanding leadership abilities. Seeking a challenging role where I can leverage my expertise to optimize processes, maximize employee capabilities, and contribute to the growth and success of the organization.
Overview
7
7
years of professional experience
Work History
OPERATIONS MANAGER
DRG-Invest - Capital Property Group
01.2022 - 04.2023
- Led a cross-functional team to ensure all operations were conducted efficiently meeting quality standards while minimizing cost
- Enhanced operational management procedures implementing process improvements that reduce production downtime by 20%
- Ensured organizational procedures and practices were compliant with legal and regulatory requirements
- Created and implemented both operational and strategic goals aligning team efforts with company's long-term objectives
- Analyzed financial data and identified opportunities to increase profitability resulting in 15% boost in annual revenue
- Managed annual budgeting process overseeing all allocation of resources to achieve financial targets
- Implemented quality checks and established key performance indicators to monitor and improve production processes resulting in a 10% increase in overall productivity
- Spearheaded recruitment efforts hiring top talent and providing comprehensive training programs to enhance staff skills
- Continuously sought methods to improve customer service resulting in a 15% increase in customer satisfaction scores.
TRANSACTION MANAGER
Kittle Real Estate
01.2016 - 12.2021
- Reviewed and meticulously analyzed details dates and conditions of 40+ real estate contracts per month to identify potential issues and ensure compliance
- Monitored critical legal dates and documents related to contracts ensuring timely and accurate submission and processing
- Proactively managed and problem solved contractual complications facilitating prompt resolution and preventing transaction delays
- Established and maintained relationships with clients, real estate agents, lenders, title companies, and attorneys, fostering effective communication and collaboration throughout transaction process
- Orchestrated seamless and successful real estate transactions by coordinating efforts among all involved parties and stakeholders
- Utilized strong negotiation skills to navigate complex contractual situations resulting in favorable outcomes for clients and the company.
Education
High School Diploma -
Rock Canyon High School
Highlands Ranch, CO05.2009
Some College (No Degree) -
Front Range Community College
Fort Collins, COFour-hour management course -
Ninety EOS
Denver, CO10.2022
Skills
- Customer Retention
- Business Development
- Data Analysis
- Financial Management
- Organizational Management
- Operations Management
- Contract Management
- Business Planning
- Customer Relationship Management (CRM)
- Cross-Functional Collaboration
- Performance Evaluations
- Budgeting and Forecasting
- MS Office
- Cultural Awareness
- Process Improvement
Additional Information
In my leisure hours, I find fulfillment in the company of friends and family, as well as in the exploration of new towns, culinary experiences at diverse restaurants, and cultural exhibitions. My engagement with the Denver Girls Club offers me the opportunity to forge new connections and broaden my social network. Moreover, I am deeply committed to community service, regularly contributing both items and financial support to various support groups and charitable organizations. During the holiday season, I expand my philanthropic efforts by providing meals to those in need and participating in the Salvation Army's child adoption program. Additionally, my passion for making a positive impact extends to working alongside special needs adults and children. Lastly, I derive immense satisfaction from orchestrating, hosting, and executing social activities that foster camaraderie and shared enjoyment within a group setting.
Timeline
OPERATIONS MANAGER
DRG-Invest - Capital Property Group
01.2022 - 04.2023
TRANSACTION MANAGER
Kittle Real Estate
01.2016 - 12.2021
High School Diploma -
Rock Canyon High School
Some College (No Degree) -
Front Range Community College
Four-hour management course -
Ninety EOS
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