Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sha'ziah Murray

Mount Holly,NC

Summary

Versatile and dynamic, with a proven track record at Subway in enhancing customer satisfaction and team efficiency. Excelled in staff training and development, alongside exceptional customer service, fostering a positive and productive work environment. Demonstrated adaptability and a strong work ethic, contributing significantly to increased repeat business and streamlined operations.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in current role.

Overview

2
2
years of professional experience

Work History

Cashier/Customer Service

Taco Bell
12.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Customer Service/Senior Sandwich Artist

Subway
09.2023 - 09.2024
  • Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
  • Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
  • Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
  • Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
  • Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.


  • Provided exceptional customer service by promptly addressing guest concerns, resulting in increased repeat business.
  • Collaborated with team members during busy periods to maintain efficient workflow, ensuring minimal wait times for customers.
  • Promoted a safe working environment by following all safety procedures and reporting potential hazards as needed.


  • Aided store management in resolving conflicts among staff members or between employees and customers, fostering a harmonious workplace.


  • Ensured food safety compliance by strictly adhering to sanitation and cleanliness guidelines in all aspects of sandwich preparation and handling.
  • Demonstrated adaptability by cross-training in various roles within the store to ensure adequate coverage during staff absences or high-volume periods.
  • Greeted guests, promoted specials, and took orders.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Accurately operated cash register to process customer payments.
  • Brewed coffee and tea and changed out drink station syrups.





Preschool Assistant Teacher

First Methodist Church of Mount Holly
06.2023 - 08.2024
  • Supervised children during in-classroom activities and on playground.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Supported children''s social and emotional growth by implementing creative play opportunities and group activities.
  • Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Engaged and entertained children through recreational and educational activities.
  • Encouraged children to interact with each other and participate in group activities.
  • Ensured a safe and nurturing environment for all students by adhering to preschool policies and procedures.
  • Aided students'' physical development through daily outdoor playtime activities designed to promote gross motor skill growth.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Organized snack time and nap hours.
  • Provided individualized attention to students who required additional support in meeting academic goals.
  • Created safe and welcoming classroom environment, ensuring all children felt valued and included.
  • Maintained cleanliness and organization of classroom materials, contributing to structured learning environment.
  • Created safe and nurturing learning environment for preschoolers.
  • Modeled positive behavior and communication skills for students.

Education

High School Diploma -

Stuart Cramer High School
Belmont, NC
12-2025

Skills

  • Customer service
  • Exceptional customer service
  • Gross motor skills development
  • Customer assistance
  • Safe food handling
  • Staff training and development
  • Work ethic and integrity
  • Health and safety
  • Fine motor skills development
  • Patience and empathy
  • Flexible schedule availability
  • Cash handling
  • Team building
  • Child development
  • Cleaning and sanitizing
  • Team collaboration
  • Outdoor play supervision
  • Customer service excellence

Timeline

Cashier/Customer Service

Taco Bell
12.2024 - Current

Customer Service/Senior Sandwich Artist

Subway
09.2023 - 09.2024

Preschool Assistant Teacher

First Methodist Church of Mount Holly
06.2023 - 08.2024

High School Diploma -

Stuart Cramer High School

Similar Profiles

CREATE PROFILE
Sha'ziah Murray