Shazina South

Results-driven professional with over 10 years of customer service experience and 2+ years of successful management roles. Highly skilled in planning and implementing programs, demonstrating meticulous attention to detail, and excelling in multitasking environments. Adept at teaching, training, and conveying principles, theories, and methods to diverse audiences. Proven ability to establish and enforce work standards for self and subordinates while fostering effective, cooperative, and productive work relationships.

In my current role as an Operations Support Specialist at McGee Air Services, I provide comprehensive support to the SEA station operations, showcasing expertise in timekeeping, scheduling, staffing, and dispatch functions. I effectively communicate with team members and supervisors to resolve timecard exceptions, prepare trade requests, and oversee staffing utilization. Thriving in a fast-paced and ever-changing environment, I contribute to meeting and exceeding operational targets while ensuring service excellence, timeline adherence, and compliance requirements.