Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Generic
Angela Warren

Angela Warren

Fort Payne,AL

Summary

I have 6 years management experience. Motivated Shift Manager practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs. Quality focused Store Manager adept at providing employees clear guidelines and targeted goals. Store Manager adept at communicating company mission and directives. Clearly explains the reasons behind store policies and procedures to foster employee compliance.

Overview

14
14
years of professional experience

Work History

Assistant Deli Manager

Food City
Fort Payne , AL
05.2024 - Current
  • Supervised deli staff, ensuring proper customer service and food safety practices were followed.
  • Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.
  • Monitored quality control of prepared foods, making sure they met company standards in terms of taste, presentation and portion size.
  • Ensured that all food items were properly labeled according to local health department regulations.
  • Maintained a clean and organized work environment by adhering to established cleaning procedures and following safety guidelines when handling food products.
  • Resolved customer complaints in a professional manner while keeping management informed of any issues or concerns.
  • Performed regular checks on equipment such as slicers, scales and ovens to ensure they were operating safely and efficiently.
  • Completed regular inventories of food and material stocks.
  • Reduced costs by controlling portion sizes and eliminating all types of waste.
  • Trained new employees to perform duties.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Delegated work to staff, setting priorities and goals.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Managed budgets related to purchasing ingredients, supplies and equipment needed for running the deli section successfully.
  • Analyzed sales data from previous months in order to identify trends or opportunities for growth within the business.

General Manager

Dunkin' Brands
Fort Payne, AL
01.2023 - 05.2024
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Tracked monthly sales to generate reports for business development planning.
  • Guided management and supervisory staff to promote smooth operations.
  • Led employee evaluations with constructive feedback to boost performance.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

General Manager

Wendys
Rainsville, Al
11.2014 - 01.2023

General Manager of a fast food restaurant. Store consists of 30 employees. I was hired as a shift supervisor and was promoted to assistant manager after 4 months. Was then promoted to General Manager within one month and I'm over hiring and firing, truck orders, scheduling, all new hire paperwork, all training material and am servesafe certified

Inspection

Plasman Corp
Fort Payne, AL
08.2010 - 09.2014
Followed checklists to verify that all important parts were examined. Inspected finished products for quality and adherence to company specifications. Planned and laid out work to meet production and schedule requirements. Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures. Also did monthly inventory.

Education

High School Diploma -

Valley Head High School
Valley Head, AL
05-1997

Associate of Applied Science - General Studies

NorthEast Community College
Rainsville, AL

Skills

  • Exceptional leader
  • Outstanding communication skills
  • Team-oriented
  • Recruiting and interviewing
  • Reliable
  • Flexible schedule
  • Accurate cash handling
  • Store opening and closing procedures
  • Store operations

Accomplishments

Promoted to Store Manager after 2 months in the Assistant Manager position. Recognized by peers and management for going above and beyond normal job functions. Received two awards for most sales of the year and best smg score for the company. Maintained high scores for health inspections.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Deli Manager

Food City
05.2024 - Current

General Manager

Dunkin' Brands
01.2023 - 05.2024

General Manager

Wendys
11.2014 - 01.2023

Inspection

Plasman Corp
08.2010 - 09.2014

High School Diploma -

Valley Head High School

Associate of Applied Science - General Studies

NorthEast Community College
Angela Warren