Shea Brown
Saint Charles
Summary
Conscientious Healthcare professional offering over 9 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Along with years of customer service experience.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Saint Louis Medical Clinic
11.2022 - 08.2023
- Completed intakes, including measuring vital signs and documenting symptoms.
- Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork.
- Managed efficient patient intakes, collecting histories, documenting vital signs and updating charts.
- Kept equipment ready for use through scheduled cleaning and sterilization.
- Oversaw patient check-in by pulling charts, verifying data and organizing paperwork.
- Assisted clinicians with in-office procedures.
- Updated records in EHR system, carefully protecting patient information and verifying data.
- Completed intakes, measuring vital signs and documenting symptoms.
- Performed routine laboratory tests on blood, urine, and other specimens.
- Sterilized instruments and maintained clean work environment.
- Administered injections, medications, and vaccinations as directed by physician.
- Performed electrocardiograms EKGs as requested by physician.
- Maintained accurate patient records in electronic health record systems.
- Prepared treatment rooms for patient examinations, keeping rooms neat and clean.
Team Lead Recruiter
Next step Recruiting
09.2021 - 08.2022
- Contributed to successful quality control initiatives and implemented new strategies to improve employee work.
- Helped mitigate and resolve issues by analyzing situation and implementing appropriate solutions.
- Set clear expectations for team members regarding their responsibilities.
- Implemented strategies to improve overall team efficiency.
- Assisted in recruitment efforts by interviewing potential candidates.
- Facilitated regular meetings to discuss progress, challenges, and solutions.
- Managed team members and delegated tasks effectively.
- Provided regular feedback to team members on their performance.
- Bolstered employee morale and performance of direct reports through clear and transparent communications.
Supervisor/Medical Assistant
Sound Health Services
11.2018 - 11.2021
- Monitored numerous employee activities and assigned tasks to cover demand.
- Delivered high quality training for new team members.
- Executed daily opening and closing procedures to company standard.
- Managed team schedules and delegated tasks to ensure efficiency.
- Coordinated with HR department in recruiting, interviewing, and hiring new staff members.
- Collaborated with other departments to streamline processes and improve overall productivity.
- Developed strategies to achieve department goals within budgetary constraints.
- Maintained confidentiality regarding sensitive information related to employee files or company matters.
- Trained new employees on company policies, procedures, and software systems.
Education
Associates - Medical Assisting with Office Management
Vatterott
Saint Louis, MO07.2016
Skills
- Patient Scheduling
- HIPAA Compliance
- Inventory Management
- Intake control
- Payment Collection
- Data Entry
- Maintaining Confidentiality
- Multitasking Capabilities
- Computer Literacy
- EKG Administration
- Anatomy and Physiology Knowledge
- Problem Solving Abilities
- Microsoft Office Suite
- Inventory and supply management
- Time Management
Timeline
Medical Assistant
Saint Louis Medical Clinic
11.2022 - 08.2023
Team Lead Recruiter
Next step Recruiting
09.2021 - 08.2022
Supervisor/Medical Assistant
Sound Health Services
11.2018 - 11.2021
Associates - Medical Assisting with Office Management
Vatterott
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