Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shea Casey

Waukee

Summary

  • Adaptable team player committed to delivering timely, high-quality service tailored to individual needs.


  • Known for effective team collaboration and adaptability to changing project needs. Reliable and focused on achieving project goals with precision and efficiency.


  • Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty.


  • Dynamic and dedicated professional with a strong work ethic and customer service excellence, honed through 5 years at Fareway. Proven ability in lawn maintenance and weed management, enhancing landscape aesthetics and customer satisfaction.


  • Professional landscaping worker with proven track record of delivering high-quality results. Strong skills in garden maintenance, plant care, and landscape design.


  • Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Fareway
07.2014 - 08.2019

Dedicated and customer-focused grocery store employee with 5 years of experience at Fareway. Proven ability to provide exceptional service in a fast-paced environment while maintaining high standards of store operations.

• Provided excellent customer service by assisting customers daily, ensuring a positive shopping experience.

• Managed inventory levels by performing regular stock checks and maintaining organized displays to enhance product visibility.

• Collaborated with team members to streamline checkout processes, reducing wait times and improving customer satisfaction.

• Trained new employees on store policies, procedures, and best practices for customer interaction and product handling.


Skills

• Customer Service Excellence

• Inventory Management

• Team Collaboration

• Communication Skills

• Problem-Solving Abilities

• Attention to Detail

• Time Management

Certifications

• ServSafe Food Handler Certification (if applicable)

• CPR/First Aid Certification (if applicable)

Lawn Care/Landscaping Worker

Self Employed
07.2020 - 03.2025
  • Performed planting, watering, mulching, and edging of lawns.
  • Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
  • Maintained healthy lawns with proper fertilization, aeration, and overseeding techniques.
  • Enhanced customer satisfaction by providing timely and efficient landscaping services tailored to individual needs.

Education

Bachelor of Arts - Liberal Arts

University of Northern Iowa
Cedar Falls, IA
07-2024

Associate of Arts - Liberal Arts

Des Moines Area Community College
Ankeny, IA
12-2020

Skills

  • Flexible and adaptable
  • Written and Verbal Communication
  • Responsible and punctual
  • Customer service
  • Strong work ethic
  • Lawn maintenance
  • Weed management
  • Seasonal cleanup
  • Mulching techniques
  • Garden maintenance

Timeline

Lawn Care/Landscaping Worker

Self Employed
07.2020 - 03.2025

Customer Service Representative

Fareway
07.2014 - 08.2019

Bachelor of Arts - Liberal Arts

University of Northern Iowa

Associate of Arts - Liberal Arts

Des Moines Area Community College
Shea Casey