Work Preference
Overview
Work History
Timeline
Generic
Shea DeLong
Open To Work

Shea DeLong

Santa Fe,TX

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Medical AssistantCenter Manager (CEO)Office Manager and Medical Assistant and Data base mgmt.Front Office Supervisor

Work Type

Full TimeConsulting

Location Preference

HybridOn-SiteRemote
Location: Santa Fe, TX, US
Open to relocation: Yes

Salary Range

50000/yr - 200000/yr

Important To Me

Career advancementWork-life balanceHealthcare benefits401k matchCompany CultureFlexible work hoursPersonal development programsPaid time offPaid sick leaveStock Options / Equity / Profit Sharing

Overview

27
27
years of professional experience

Work History

Center Manager (CEO)

CareNow Urgent Care Center
Pearland, TX
07.2024 - 12.2025
  • Managed the East Pearland location
  • Responsible for the hiring and firing of the staff, ALL HR and Onboarding of new staff
  • Responsible for Marketing for that location
  • DOT/BAT Certification
  • Responsible for profitability reporting and all purchasing
  • Report to the Area Manager and Director of Operations
  • Ensuring compliance in all areas
  • Made the schedules for the staff and responsible for turning in time for payroll and watching/controlling staff efficiencies.
  • Part of HCA

Medical Assistant

CareNow Urgent Care Center
Pearland, TX
05.2023 - Current
  • Part of HCA

Office Manager and Medical Assistant and Data base mgmt.

Lee Family Practice
Friendswood, TX
02.2021 - 08.2021
  • Restructured the efficiency of the front desk
  • Performed all Management duties
  • Assisted the Doctor and NP as their Medical assistant
  • Performed all ECG kept up all the EMR charting
  • Draw up and inject all patients
  • Kept Patients meds up to date and took all patient calls
  • Closed the office and made the deposits daily.

Front Office Supervisor

Spuhler Medical Associates
Friendswood, TX
12.2020 - 02.2021
  • Front office duties
  • Scheduling and checking patients in and out
  • Insurance verification and prior authorizations
  • Scanning in patient documents and faxing out referrals and various medical records
  • Collecting copays and posting to accounts

Small Business Co-Owner

Boulder Expressions
Prior Lake, MN
10.2009 - 08.2018
  • Promoted business via social media to generate leads and maximize brand identity.
  • Maintained and operated the heavy machinery/equipment.
  • Create estimates and Invoices utilizing Quickbooks.
  • Paid Vendors and corresponded with existing and future clients.
  • Maintained a company portfolio.
  • Worked also as a laborer when needed, created landscaping design and built the retaining walls as well as water features and garden applications.

Dental Office Receptionist/Dental Lab Technician

Reflections Dental Care
Brooklyn Park, MN
01.2015 - 01.2016
  • Completed detailed models of patients' mouths to create exact devices.
  • Prepared wax bite-blocks and impression trays for use.
  • Scheduled Patients and made follow up calls.
  • Did all the credentialing for the Dentists with insurance companies and maintained their licenses.
  • Insurance billing and coding, Pre-Authorizations.
  • Assisted chairside and ran the sterilization lab as well as ordered all supplies for the office.

Medical Office Coordinator

Lemke Chiropractic
Prior Lake, MN
10.2012 - 12.2013
  • Verified benefits and worked with insurance companies to obtain payments.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Maintained optimal supply levels by closely watching and proactively replenishing supply inventory.
  • Trained all new employees on records management system.
  • Pulled charts and prepared for doctor assessment.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Transcribed 80+ medical records per week.
  • Reviewed and sent medical records to other physicians upon request.
  • Accurately collected personal, billing and medical details for 30+ patients per day.
  • Managed appointments, registrations and patient relations in busy Chiropractic office.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.

Office Coordinator/Purchasing Manager/Dental Lab Technician, and Sterilization lab

The Smile Center, now The Dental Associates
Savage, MN
11.2009 - 05.2012
  • Prepared wax bite-blocks and impression trays for use.
  • Searched out vendors, built relationships and negotiated prices.
  • Coordinated paperwork, updated spreadsheets and maintained permanent records.
  • Purchased new products and oversaw inventory stocking and availability.
  • Ran the sterilization lab and the onsite dental lab.
  • Answered phones and scheduled patients.
  • Insurance verification and billing and Prior authorizations.
  • Made retainers, night guards, and bleaching trays.
  • Trim and made wax rims for dentures.
  • Data base management.
  • Processed payments.

Medical Assistant Instructor/Supervisor

Philomena Ukwade, MD
Friendswood, TX
05.2007 - 01.2009
  • Close assistant to the physician and office manager.
  • Draw all Labs and process them or prepare them to be sent out.
  • Make all patient call backs and prescription refills.
  • Maintain the sample closets and instruct patients on how to take or administer their new medications including insulin and other injectable drugs.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Autoclaving and sterile technique.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Oriented and trained new staff on proper procedures and policies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Ordered all office supplies.
  • Assist with all in office surgical procedures.
  • Perform all X-rays.

Medical Assistant Instructor

Friendswood School of Business
Friendswood, TX
02.2008 - 11.2008
  • Distributed course syllabus and communicated course standards and learning objectives to students.
  • Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
  • Evaluated students' competencies through written assignments and examinations.
  • Provided nursing skill demonstrations in lab setting, including medication administration, dressing changes, preparing meals and managing clinical logs.
  • Conducted clinical simulations and provided feedback for each individual student.
  • Taught students how to become proficient/competent in lab and clinical settings. Includes teaching phlebotomy, properly handle biohazardous waste/fluids, PFT's, ECG's, vitals.

Medical Office Coordinator

Dr. Stephen Marcum
Webster, TX
07.2004 - 07.2006
  • Scheduling in Medical Manager and dealt with patients and other physicians.
  • Insurance verifications and prior authorizations.
  • Mastered Centricity software.
  • Medical assisting for front and back office.
  • Created and maintained medical records from time of admission through patient discharge.
  • Entered procedure codes and diagnosis codes into medical billing software.

Lead Radiologic Technologist/Purchasing/Satellite Manager

Advanced Diagnostic Imaging
Houston, TX
04.2002 - 07.2004
  • Operated x-ray and mobile imaging equipment in clinical, LTAC facilities, hospitals and Off-site settings.
  • Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
  • Processed, labeled and organized diagnostic images to match with patient records.
  • Operated the bone densitometer, CT and MRI radiologic equipment to produce diagnostic images and films for 4 Radiologists across organization.
  • Prepared and administered contrast materials, radio-pharmaceuticals, anesthetic and antispasmodic-drugs for imaging procedures.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Monitored and managed inventory and supply levels of sterile and non-sterile items, like contrast materials, catheters, films and chemicals to reorder and restock.
  • Created the SOP and all Purchasing orders, maintained good standing with all clients and suppliers.
  • Built the X-ray room in Reliant Stadium and was the RT for the Houston Texans as well as the U ofH Football team.
  • X-Rayed the Dolphin Cupid that was ashore in Galveston on Valentines.
  • Ran and supervised all the satellite offices, eg. Cornerstone hospitals of houston, Kindred.
  • Special procedures (angiography, IVC filters, stents, PICC lines and mid-lines, angiography, venograms).
  • Run fluoroscopy for the radiologists, chart and document all throughout the procedure.
  • Trained students that are in accredited programs.

Radiology Technologist

Self
Santa Fe, TX
04.2001 - 04.2002
  • Prepared and administered contrast materials, radio-pharmaceuticals, anesthetic and antispasmodic-drugs for imaging procedures.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Processed, labeled and organized diagnostic images to match with patient records.
  • Contracted myself out to various practices needing a PRN Technologist to cover for their practices if a technologist was to be out for the day or any length of time. (eg. Beeler-Manske, Galveston Orthopedics, South Shore Ortho, Baylor College of Medicine)

Radiologic Technologist

Mainland Center Hospital
Texas City, TX
04.2001 - 04.2002
  • Created images using fluoroscopy, CT and General radiology to help physicians assess and diagnose patients.
  • Worked the 32/40 Weekend shift at Mainland Center Hospital.
  • Performed all CTs for the ER.
  • ICU, Surgery, Angiography, and portable experience.
  • Filing, and developing.

Radiologic Technologist

Baylor Sports College Of Medicine
Houston, TX
08.1999 - 04.2001
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Worked in: Institute for Spinal Disorders, Arthritis Institute, The Hand and Upper Extremity Institute, Baylor Sports College of Medicine.
  • Bone Densitometrist.
  • Learned Casting and wound care.

Timeline

Center Manager (CEO)

CareNow Urgent Care Center
07.2024 - 12.2025

Medical Assistant

CareNow Urgent Care Center
05.2023 - Current

Office Manager and Medical Assistant and Data base mgmt.

Lee Family Practice
02.2021 - 08.2021

Front Office Supervisor

Spuhler Medical Associates
12.2020 - 02.2021

Dental Office Receptionist/Dental Lab Technician

Reflections Dental Care
01.2015 - 01.2016

Medical Office Coordinator

Lemke Chiropractic
10.2012 - 12.2013

Office Coordinator/Purchasing Manager/Dental Lab Technician, and Sterilization lab

The Smile Center, now The Dental Associates
11.2009 - 05.2012

Small Business Co-Owner

Boulder Expressions
10.2009 - 08.2018

Medical Assistant Instructor

Friendswood School of Business
02.2008 - 11.2008

Medical Assistant Instructor/Supervisor

Philomena Ukwade, MD
05.2007 - 01.2009

Medical Office Coordinator

Dr. Stephen Marcum
07.2004 - 07.2006

Lead Radiologic Technologist/Purchasing/Satellite Manager

Advanced Diagnostic Imaging
04.2002 - 07.2004

Radiology Technologist

Self
04.2001 - 04.2002

Radiologic Technologist

Mainland Center Hospital
04.2001 - 04.2002

Radiologic Technologist

Baylor Sports College Of Medicine
08.1999 - 04.2001
Shea DeLong