Shea Fehringer
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 5 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Executive Secretary
Navy Recruiting Command
05.2019 - 07.2023
- Worked with senior management to initiate new projects and assist in various processes.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Managed vendor relations ensuring the best quality services at competitive prices while maintaining strong partnerships.
- Streamlined office operations for optimal efficiency by implementing effective filing systems and organizational tools.
- Wrote reports, executive summaries and newsletters.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
- Filed paperwork and organized computer-based information.
- Optimized time management for executives through skilled coordination of tasks and priorities.
- Handled confidential information in professional manner.
- Boosted morale within teams by fostering a positive work environment with open lines of communication.
- Volunteered to help with special projects of varying degrees of complexity.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Answered high volume of phone calls and email inquiries.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Executive Secretary
Naval Air Station Whidbey Island
02.2018 - 05.2019
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Collated and distributed agendas and minutes for all executive meetings.
- Streamlined office operations for optimal efficiency by implementing effective filing systems and organizational tools.
- Wrote reports, executive summaries and newsletters.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
- Filed paperwork and organized computer-based information.
- Optimized time management for executives through skilled coordination of tasks and priorities.
- Created and managed office systems to efficiently deal with documentation.
- Handled confidential information in professional manner.
- Boosted morale within teams by fostering a positive work environment with open lines of communication.
- Strengthened relationships with clients through attentive service and prompt issue resolution.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Updated and maintained confidential databases and records.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered high volume of phone calls and email inquiries.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Sonar Technician
Naval Ocean Processing Facility
04.2015 - 02.2018
- Demonstrated strong problem-solving abilities when encountering unexpected challenges or malfunctions within the sonar system.
- Streamlined processes for acquiring real-time information, improving decision-making capabilities during operations.
- Operated Combat Systems Operational Sequencing System (CSOSS) throughout casualty responses/operations and normal operations.
- Regularly participated in drills, sharpening technical skills while strengthening teamwork among shipmates.
- Assisted in training new Sonar Technicians, sharing knowledge of sonar principles and best practices.
- Tracked locations of nearby submarines by using equipment, strong analytics and mathematics skills.
- Ensured accuracy in all readings by strictly adhering to established protocols for data collection and analysis.
- Calculated maneuvers and provided commander with operational and situational reports along with depth, range and system statuses.
- Supported safe navigation for the vessel with accurate detection of underwater objects and potential hazards.
- Aided in the development of innovative sonar techniques, staying current with industry advancements and trends.
- Recommended evasive actions, course and speed changes and silent running actions.
- Safeguarded sensitive information by diligently following security protocols for handling classified materials.
- Treated classified data with utmost discretion, following military and federal protocols.
- Conducted passive and active sonar searches for suspected targets.
- Analyzed multiple data inputs across active and passive acoustic, Expendable Bathythermograph (XBT) and tactical oceanographic.
- Contributed to mission success by expertly operating a variety of advanced sonar systems and tools.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Veterinary Technician
O'connor Road Animal Hospital
07.2007 - 10.2014
- Answered owner animal health questions and advised on best care practices.
- Restrained animals to protect veterinarians from potential harm.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Collected patient biopsies and blood samples for laboratory analysis.
- Assisted veterinarians with radiographs and ultrasounds.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Maintained detailed records of animal health care and diagnostic treatments.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Prepared, sterilized and maintained medical instruments and equipment.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
Restaurant Hostess
Olive Garden Restaurant
05.2004 - 11.2008
- Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Checked in with servers to confirm preparedness before seating customers.
- Provided patrons with estimated waiting times during peak service hours.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Opened and closed seating sections according to volume of guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Accommodated special seating requests for guests to enhance satisfaction.
- Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Promoted business loyalty by fostering positive customer relationships.
Education
High School Diploma -
George Gervin
San Antonio, TX06.2004
Skills
- Decision-Making
- Strong decision-making
- Performance Assessments
- Meeting Scheduling
- Customer Service
- Team Coordination
- Microsoft Office
- Advanced multitasking
- Work Prioritization
- Honest and Dependable
- Exceptional organization
- Business Correspondence
- Scheduling
- Administrative Policies
- Administrative Oversight
- Meeting Coordination
- Calendar and Scheduling Software
- Calendar Management
- Document Filing and Retrieval
- Office Administration
Certification
Lean Six Sigma Green Belt
Timeline
Executive Secretary
Navy Recruiting Command
05.2019 - 07.2023
Executive Secretary
Naval Air Station Whidbey Island
02.2018 - 05.2019
Sonar Technician
Naval Ocean Processing Facility
04.2015 - 02.2018
Veterinary Technician
O'connor Road Animal Hospital
07.2007 - 10.2014
Restaurant Hostess
Olive Garden Restaurant
05.2004 - 11.2008
High School Diploma -
George Gervin
Lean Six Sigma Green Belt
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