Salesforce
Shea Lyons
Beaverton,OR
Work Preference
Summary
Senior Software Engineer with 16 years of experience building dependable products and guiding teams through complex enterprise work. I use a solid grounding in data security and compliance to shape decisions and handle operational challenges. I’m known for breaking down technical ideas for leaders, partners, and customers, and for improving systems while handling issues that affect the business. I also mentor teams on security, accessibility, quality, and modern engineering practices. I’m at my best in fast-moving settings where clear thinking and steady delivery matter.
Overview
20
20
years of professional experience
5
5
Certifications
Work History
Security – Senior Software Engineer
Salesforce
01.2015 - 12.2025
- Maintained user roles and profiles, security settings, access settings for users.
- Strong systems engineering and debugging skills across internal teams globally.
- Implemented and facilitated training for end users and customers based on best practices for data backup, data management.
- Able to think creatively to debug and solve complex problems. Identify security risks and areas for improvement to help facilitate successful implementation.
- Assisted in compliance audits for embargo regulations, SOC, A11y and annual reviews.
- Completed projects involving customizations that benefited Google and Apple encryption projects.
Education
Salesforce Certified Advanced Administrator - Business Management Courses
Webassessor Kryterion
Oregon City, OR08-2015
Skills
- IT Security
- Audit Processes and Policies (SOC, Embargo, FedRAMP, HiTech, HIPAA)
- Drive Operational Scale and Efficiency
- Marketing Automation
- Data Visualization
- Database Management
- Lean Strategy
- Continuous Process Improvement
- Identity Access Management (IAM)
- Customer Identity Access Management (CIAM)
- Identity Lifecycle Management - Provisioning, Authentication, Authorization
- Mobile Device Management (MDM)
- Privileged Access Management (PAM)
- Salesforce Platform
- Camtasia
- Splunk
- SIEM Event Management
- Salesforce CRM
- SAP CRM
- Epicor CRM
- MS Office Suite - Word, Excel, PowerPoint
- Workday
- PCI-DSS
- SOC2
- HIPAA
- ISO 27001/17
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- A11y Accessibility
- Google Suite
- Agile methodologies expert
- Technical analysis
- Project management experience
- Project documentation
- Technical support
- Testing and debugging
- Project leadership
- Project management
- System administration
- System updates
Certification
- Customer Service Representative (CSR) Certificate
- Contact Center Professional Certification
- Conflict Resolution Certificate
- De-escalation Training Certificate
- CJIS Certification
- HIPAA Certified
- Inclusive Hiring Fundamentals Certificate
- Records Management Certification
- Export Administration Regulations (EAR) Training
- Department of Justice Terminal Operations Certified – Federal Contractor (2010–2015)
- International Traffic in Arms Regulations (ITAR) & Export Administration Regulations (EAR) Certified – Raytheon (2011)
- Microsoft Office Specialist (Word, Excel, Outlook)
- Google Workspace Certification
- ITIL Foundation Certification
- Salesforce Certified Advanced Administrator
- Salesforce Certified App Builder
- Lean Six Sigma
- Project Management Essentials Certificate
- Agile Foundations Certificate
- First Aid / CPR
- Workplace Safety Training
- Diversity, Equity, and Inclusion Training
Software
Splunk
FedRAMP
(CJIS) GovCloud
Languages
English
Native or Bilingual
Spanish
Limited Working
Affiliations
- Dress for Success
Interests
Attending product and engineering meetups Exploring new project management methods and tools Supporting diversity and inclusion efforts in tech Guiding teams through process improvement initiatives
Industry events and conferences Mentoring or coaching early-career professionals Volunteering in community or nonprofit programs Learning new tools or technologies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
You’re allowed to rebuild, even if you start from pieces.
Shea Lyons
Timeline
Security – Senior Software Engineer
Salesforce
01.2015 - 01.2024
Salesforce Certified Advanced Administrator - Business Management Courses
Webassessor Kryterion