Shea Maloney
Tucson,Arizona
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Waitress
Red Run Golf Club
2023.04 - 2023.08
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Crew Member
Tropical Smoothie Cafe
2022.04 - 2022.09
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
No Degree -
University of Arizona
Tucson, AZ04.2027
High School Diploma -
Troy High School
Troy, MI05.2023
Skills
- Ordering Procedures
- Sales Expertise
- Food Running
- Supply Restocking
- High-Volume Dining
- Table Setting Arrangements
- Order Delivery Practices
- Accurate Money Handling
- Seating Assignment Preparation
- Cash Handling
- Food Preparation and Safety
- Dining Customer Service
- Menu Memorization
- Stocking and Replenishing
- Beverage Preparation
- Wine Pairings
- Dish Preparation
- To-Go Order Preparation
- Table Bussing
- Wine Knowledge
- Hospitality and Accommodation
- Bill Computation
Timeline
Waitress
Red Run Golf Club
2023.04 - 2023.08
Crew Member
Tropical Smoothie Cafe
2022.04 - 2022.09
No Degree -
University of Arizona
High School Diploma -
Troy High School
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