Shea Meadows
Consultant
Deer Park,TX.
Summary
Dynamic consultant and program manager with a proven track record at Meadows Consulting and The Harris Center for Mental Health and IDD. Expert in client engagement and team leadership, driving process improvements and strategic planning. Excelled in building partnerships and enhancing organizational development, ensuring top-tier service delivery and operational excellence.
Overview
20
20
years of professional experience
Work History
Consultant
Meadows Consulting
03.2004 - Current
- Master trainer for Texas Certified Family Partners with CTI
- Co-development of Louisiana's Recognized Family Peer curriculum and training
- Mentor for Peer services (family, mental health) and the organizations they work with
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Created organization's mission and vision statements for use by employees.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Defined company roles and responsibilities to establish and enhance processes.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
Program Manager for Peer Services
The Harris Center For Mental Health And IDD
02.2004 - 03.2024
- Ensured all staff met requirements to be certified for a Peer services position.
- work with and maintained community partnerships
- ensured that the organization met/exceeded state measurement's so not to get sanctioned
- maintained a positive program and ensured that the program for the center was at the top of the State's radar when talking positively about Peer services in Texas
- created and trained staff about Peer services and the recovery process
- maintained a positive moral for staff
Education
No Degree - General Studies
San Jacinto Community College
Pasadena, TX 05.2001 -
High School Diploma -
Peoples Baptist Christian Academy
Corpus Christi, TX 05.2001 -
Skills
Problem-Solving
Customer services Relationships
Client Engagement
Best Practices Implementation
Team Leadership & Development
Strategic Planning
Staff Management
Integrity and Honesty
Process Improvement
Issue Resolution
Employee Management
Organizational Development
Goal Setting
Processes and procedures
Client rapport
Management Coaching
Cultural Awareness
Subject Matter Expert
Problem-solving abilities
Teamwork and Collaboration
Team Collaboration
Adaptability and Flexibility
Interpersonal Skills
Decision-Making
Multitasking
Professionalism
Active Listening
Relationship Building
Reliability
Team building
Self Motivation
Idea Development and Brainstorming
Timeline
Consultant
Meadows Consulting
03.2004 - Current
Program Manager for Peer Services
The Harris Center For Mental Health And IDD
02.2004 - 03.2024
No Degree - General Studies
San Jacinto Community College
05.2001 -
High School Diploma -
Peoples Baptist Christian Academy
05.2001 -