Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shea Oliver

Windham,New Hampshire

Summary

Dependable Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing many years of related experience, including measuring and cutting materials, operating equipment, and following work instructions. Hardworking General Laborer with dedicated work ethic and solid industry background. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions. Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities. Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.

Overview

5
5
years of professional experience

Work History

Bartender/Server

Castleton Banquet and Conference Center
Windham, New Hampshire
09.2019 - Current
  • Assisted in setting up the bar for service shift.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Provided drink suggestions to customers based on their preferences.
  • Cleansed glasses with sanitizing solution after each use.
  • Processed payments accurately and efficiently with POS system.
  • Developed good working relationships with fellow employees through effective communication.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Performed opening and closing duties including restocking supplies.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Attended regular training sessions to stay updated on new products or trends.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Collected and organized daily till totals and tips.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Delivered food orders promptly and courteously.

Education

Associate of General Studies -

NHTI - Concord's Community College
Concord, NH
01-2024

High School Diploma -

Windham High School
Windham, NH
06-2023

Skills

  • Health codes compliance
  • Basic accounting
  • Menu Memorization
  • Food Running
  • Payment Processing
  • Food Preparation
  • Beverage Preparation
  • Sales expertise
  • Beverage supply orders
  • Cash Register Operation
  • Order Management
  • Cocktail list development
  • Anticipating guest needs
  • Engaging personality
  • Bar service preparation
  • Performance Improvement
  • Responsible Alcohol Service
  • Maintaining a clean bar
  • Excellent judgment
  • Outgoing Personality
  • Marketing and sales experience
  • Cash and credit transactions
  • Customer Service
  • Organizational ability
  • Handling Difficult Customers
  • Customer service expertise
  • Professional Appearance

Timeline

Bartender/Server

Castleton Banquet and Conference Center
09.2019 - Current

Associate of General Studies -

NHTI - Concord's Community College

High School Diploma -

Windham High School
Shea Oliver