Shea Sampson
Bozeman,MT
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent analytical and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Commercial Cleaner
Puritan Cleaning
01.2024 - Current
Lawn Care Technician
Lawn & Order
04.2023 - 08.2023
- Utilized organizational skills to manage schedules and route optimization for efficient service delivery
- Implemented effective communication skills with clients to understand their specific needs and preferences
Waitress/Beverage Cart Attendant
Black Bull Golf Community
02.2022 - 11.2022
- Established rapport with members to promote long-term loyalty
- Expanded product knowledge and service offerings to optimize sales and cater to member preferences
- Applied strong communication and problem-solving skills to address member concerns
- Delivered personalized service by autonomously fulfilling member requests
Bartender
Shine Beer Sanctuary
11.2020 - 11.2021
- Delivered exceptional customer service
- Level 1 Cicerone – Certified Beer Server
- Maintained MT TIPS Certification and executed keg changes and draft line maintenance
- Offered knowledgeable recommendations, contributing to positive customer experiences
Waitress
Brewhouse Pub & Grille
05.2016 - 03.2020
- Cultivated strong interpersonal skills through extensive customer and coworker interaction
- Thrived in fast-paced, high-pressure environments, demonstrating adaptability and efficiency
- Effectively operated cash registers and ordering systems
Education
Bachelor of Science - Industrial and Management Systems Engineering
Montana State University
Bozeman, MTHigh School Diploma -
Capital High School
Helena, MT06.2017
Skills
- Proactive and reliable
- Meticulous attention to detail
- Articulate and courteous
- Exceptional social and telephone etiquette
- Success and goal driven
- Strong problem-solving skills
- Positive and accountable demeanor
- Adaptable and fast learner
Timeline
Commercial Cleaner
Puritan Cleaning
01.2024 - Current
Lawn Care Technician
Lawn & Order
04.2023 - 08.2023
Waitress/Beverage Cart Attendant
Black Bull Golf Community
02.2022 - 11.2022
Bartender
Shine Beer Sanctuary
11.2020 - 11.2021
Waitress
Brewhouse Pub & Grille
05.2016 - 03.2020
Bachelor of Science - Industrial and Management Systems Engineering
Montana State University
High School Diploma -
Capital High School
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