Shealee Brumfield

· • Spearheaded the training, coaching, and development of cross-site teams including CAC, Sales University, Customer Service, Renovations Plus, Fabrications, Inside Sales, and Sales Support.

· • Partnered with leaders to assess training needs and deliver impactful solutions that drive team performance, retention, and morale.

· • Championed culture-building by developing follow-along training journeys, peer mentorship strategies, and performance-based feedback loops.

· • Designed and facilitated onboarding programs that fast-track new hire success while maintaining high engagement and team integration.

· • Recognized as a core influence in leadership pipeline development through ongoing support, coaching, and peer elevation.

· • Celebrated for fostering a thriving learning environment where individuals are inspired to own their growth and collaborate with purpose.

• Acted as a liaison between sales reps and customer needs, offering customized solutions and product education that led to consistent revenue growth.

· • Provided field-level mentorship and coaching to peers, driving improvements in customer engagement and close rates.

· • Regularly shared success stories and selling strategies in team huddles, energizing peers and reinforcing team wins.

· • Delivered expert-level support in hospitality sales, earning top-tier recognition for customer satisfaction and account retention.

· • Maintained and grew client relationships through attentive service, proactive communication, and tailored product recommendations.

• Created detailed project plans outlining goals, timelines, resources, and budgets to ensure alignment with company objectives.
• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
• Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
• Championed continuous improvement initiatives that resulted in optimized processes leading to cost savings for the organization.