Responsible individual with leadership experience, strong problem-solving skills and the ability to making personal connections with customers. Known for being dependable and proactive with achieving assigned tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Babysitter
08.2019 - Current
Provided care for children while developing strong relationships with families.
Head Lifeguard
Gallatin Country Club
05.2021 - Current
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Trained and managed team of lifeguards on pool safety and risk management protocols.
Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
Swim Instructor, Lifeguard
YMCA of Middle TN
12.2023 - Current
Taught swim instruction to students varying in ages and skill levels.
Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Education
Bachelor of Science - Psychology
University of Tennessee
Knoxville, TN
05-2028
High School Diploma -
Pope John Paul II Preparatory School
Hendersonville, TN
05-2024
Skills
Cooperative attitude
Communication and interpersonal connection
CPR/AED
Relationship and community building
Active listening
Dependable and punctual
Continuous learning attitude
Certification
Lifeguarding Certification - American Red Cross.
CPR/AED for the Professional Rescuer - American Red Cross.