Shealeigh Wallace

Provided comprehensive case management services, including crisis intervention and advocacy, to pregnant women, diabetic patients, and grade school students experiencing homelessness or poverty. Acted as an advocate for clients in interactions with insurance companies and government agencies. Engaged in impactful outreach efforts like health fairs and community events, while developing informative materials about local resources. Assessed the impact of social determinants of health on patient outcomes and facilitated connections between healthcare providers and community organizations. Offered essential assistance with public benefits programs and emotional support during challenging circumstances. Conducted thorough research and administrative tasks to support community outreach initiatives, maintained precise patient records, and conducted insightful home visits to assess health needs.

Assessed needs of at-risk families for housing, food, and critical assistance to determine service requirements. Managed client data and maintained up-to-date case records in a centralized database. Identified and referred families to appropriate community resources, coordinating with multiple entities as needed. Provided guidance on available housing, employment, and education resources. Monitored program activities to assess utilization and address service gaps. Implemented protective measures and improvement plans to safeguard families and children. Conducted parental workshops and classes to offer support. Referred family members to external support options during times of heightened stress.

Responsible for validating CII Prescriptions for Personal Care, Skilled homes and Prisons. Calling, faxing and emailing Prescriptions to appropriate Doctor offices, and Facilities. Maintaining both physical and digital filing systems. Tracking and redistributing all certified mail. Obtaining and validating CII Verbal Orders. Training new staff to the CII State Prison Reporting position. Responsible for updating, and rewriting the training manual.

Electrology Instructor responsible for developing and executing instructional lectures in clinical and class room atmosphere. Instructing students in proper care and exceptional customer service. Managing classroom and clinical students. Observe student / client interaction and provide support if required.