Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shealtiel Wallace

Phoenix,AZ

Summary

Focused HR Analyst/Aide accomplished in developing Analytical Skills intelligence to improve business procedures and streamline implementation. Vast knowledge of business best practices, regulatory standards and optimal control systems. History supporting growth and driving success.

Overview

10
10
years of professional experience

Work History

Human Resources Aide

City Of Phoenix
2023.07 - Current

• Completes forms or requisitions to request action.

• Completes, compiles, and reviews human resources forms and payroll data.

• Conducts instruction or training in a one-to-one or small group setting.

• Creates and updates various human resources records.

• Evaluates written or verbal complaints and makes recommendations toward resolution

• Performs special projects.

• Prepares regular and special reports from human resources records.

• Proofreads text and numerical data to ensure accuracy.

Reads, interprets, and explains technical material such as Personnel Rules, administrative regulations, memoranda of understanding, personnel payroll, management information systems, and Fair Labor Standards Act regulations.

• Supervises a small number of lower-level clerical staff.

• Writes emails and memos.

• Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

  • Streamlined recruitment processes, expediting hiring of qualified candidates.
  • Reduced turnover rates by conducting thorough exit interviews and addressing employees'' concerns.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into workplace culture.
  • Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.

Human Resources Generalist

Scott Business Group Via City Of Phoenix
2023.03 - 2023.07
  • Facilitated criminal background check process for new hires.
  • Guided leaders and employees as subject matter expert in areas of employee classification and compensation studies, talent management and training.
  • Executed redesign of organizational structures to enhance team and leadership effectiveness through operational analysis, needs assessments and process mapping.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Streamlined HR processes for increased operational efficiency through development of standard operating procedures.
  • Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
  • Served as liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Developed and enforced company policy and procedures relating to human resources activity.
  • Enabled transition of 50 employees from paper time sheets to electronic, eliminating manual time entry.

SR Talent Acquisition Partner

District Medical Group
2022.03 - 2023.03
  • Collaborated with managers to identify and address employee relations issues.
  • Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Assisted with writing job postings and job descriptions for boards.
  • Completed talent acquisition and management for 50+ internal and external placements.
  • Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
  • Negotiated contracts and managed budget for recruiting expenses.
  • Enhanced talent pipeline by implementing proactive sourcing strategies and identifying top-tier candidates through various channels.
  • Streamlined recruitment processes for increased efficiency, resulting in reduced time-to-fill for open positions.
  • Established strong relationships with hiring managers to understand their unique needs and develop tailored recruitment strategies.
  • Optimized job postings for maximum visibility, leveraging SEO techniques and targeted social media campaigns.
  • Managed full cycle recruiting process, ensuring positive candidate experience from initial contact through onboarding.
  • Supported diversity and inclusion efforts by creating inclusive job descriptions and partnering with diverse organizations for outreach opportunities.
  • Increased employee retention rates by implementing robust onboarding programs and regular engagement initiatives.
  • Negotiated offers with candidates, balancing organizational needs with individual requirements to secure top talent for key roles.
  • Partnered with internal stakeholders such as HR business partners, compensation specialists, and legal teams to address complex recruitment challenges effectively.

Human Resources Coordinator

Freedom Financial Network
2020.03 - 2022.03
  • Reviewed human resources paperwork for accuracy and completeness.
  • Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Contributed to development and maintenance of personnel policies to streamline and standardize procedures.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Devised hiring and recruitment policies for 150-employee company.

Human Resources Recruiter

Apria Healthcare Group Inc.
2020.01 - 2022.03
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Helped set up medical, dental and life insurance benefits to facilitate employee on-boarding process.
  • Managed full cycle recruiting process for applicants to promote smooth and positive onboarding experience.
  • Liaised with hiring managers to develop and implement strategies to source and recruit top talent.
  • Conducted phone interviews to assess applicants' relevant knowledge, skills, experience and aptitudes.
  • Guided candidate recruitment and selection to create and drive workforce in alignment with company diversity and inclusion goals.
  • Built strong relationships with internal and external candidates to ensure excellent hiring experience.
  • Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
  • Leveraged creative sourcing techniques to find passive candidates and screened resumes and interviewed qualified individuals.
  • Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.
  • Conducted 5 recruiting events to grow passive talent pipeline to prepare for future hiring needs.
  • Enhanced employer branding by collaborating with marketing teams to develop strong online presence.
  • Reduced time-to-fill for critical positions through proactive talent pipeline development.
  • Increased diversity in candidate pools by executing inclusive recruitment practices and participating in job fairs.
  • Conducted comprehensive interviews to assess candidates'' qualifications, cultural fit, and potential for success within organization.
  • Negotiated competitive salary packages, securing top talent while maintaining budgetary guidelines.
  • Strengthened employee retention rates by conducting exit interviews and identifying opportunities for improvement in company culture.

Human Resources Recruiting Coordinator

Robert Half/ Shellpoint Mortgage
2019.08 - 2020.01
  • Conducted 5 recruiting events to grow passive talent pipeline to prepare for future hiring needs.
  • Operated and maintained applicant tracking and candidate management systems.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Scheduled and conducted 10 interviews each week.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.

Human Resources Recruitment Specialist

United Staffing
2017.04 - 2018.08
  • Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.
  • Created internal posting and advertisements while overseeing employment website.
  • Recruited talented, diverse and qualified candidates for employment.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
  • Worked on special HR projects to promote and enhance services offered.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Built strong relationships with internal and external candidates to ensure excellent hiring experience.
  • Conducted 10 recruiting events to grow passive talent pipeline to prepare for future hiring needs
  • Conducted thorough candidate screenings, including resume reviews, phone interviews, and reference checks.
  • Expanded candidate pool by utilizing various sourcing techniques such as job boards, social media, and networking events.
  • Led internal training sessions on interview techniques and best practices for hiring managers in order to improve overall candidate assessment processes.
  • Developed and posted vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop robust talent pool.
  • Developed tools to help individual departments and business units achieve goals in fostering culture of diversity and inclusion.
  • Guided candidate recruitment and selection to create and drive workforce in alignment with company diversity and inclusion goals.
  • Leveraged creative sourcing techniques to find passive candidates and screened resumes and interviewed qualified individuals.

Human Resources Coordinator/Assistant

Arrow Strategies/Discover Financial
2015.01 - 2017.04
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Liaised between multiple business divisions to improve communications.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Supported employee relations, cultivating retention with welcoming and inclusive work culture.
  • Devised hiring and recruitment policies for 500-employee company

Education

Bachelor of Science - Business Management

Azusa Pacific University
Azusa, CA
05.2018

Certificate - Dental Assisting

Concorde Career College
North Hollywood, CA
08.2009

Skills

  • Policy and Procedure Writing
  • Personnel Engagement
  • Analytical and Critical Thinking
  • HRIS Applications
  • Recruitment
  • Employee File Management
  • Termination Procedures
  • Offboarding
  • Talent Management
  • New Employee Orientation
  • Compensation and Benefits
  • Benefits Administration

Timeline

Human Resources Aide

City Of Phoenix
2023.07 - Current

Human Resources Generalist

Scott Business Group Via City Of Phoenix
2023.03 - 2023.07

SR Talent Acquisition Partner

District Medical Group
2022.03 - 2023.03

Human Resources Coordinator

Freedom Financial Network
2020.03 - 2022.03

Human Resources Recruiter

Apria Healthcare Group Inc.
2020.01 - 2022.03

Human Resources Recruiting Coordinator

Robert Half/ Shellpoint Mortgage
2019.08 - 2020.01

Human Resources Recruitment Specialist

United Staffing
2017.04 - 2018.08

Human Resources Coordinator/Assistant

Arrow Strategies/Discover Financial
2015.01 - 2017.04

Bachelor of Science - Business Management

Azusa Pacific University

Certificate - Dental Assisting

Concorde Career College
Shealtiel Wallace