Shealyn Stauber
Rochester,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Advocate
Genesee County Sheriffs Office
Batavia, NY
01.2024 - Current
- Advised clients on the best course of action to take in a legal matter.
- Represented clients in court proceedings before judges and juries.
- Completed reports, paperwork and documentation accurately and on time.
- Assisted clients in understanding their legal rights and responsibilities.
- Researched resources available in the local community that could benefit clients' needs.
- Maintained accurate records of all client interactions and outcomes.
- Liaised with schools, hospitals, police departments, social service agencies and other organizations to coordinate assistance for clients.
- Advocating for the rights of children within the legal system while representing them in court proceedings.
- Facilitated educational workshops on child abuse prevention, family dynamics, and parenting skills.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Counseled parents on proper child-rearing choices.
- Attended hearings with victims to provide emotional support.
Public Safety Officer-Lead
Highland Hospital
Rochester, NY
12.2021 - 06.2023
- Communicated effectively via radio transmissions with other officers while patrolling assigned area.
- Conducted regular patrols of designated areas within the campus community.
- Responded quickly to alarms, calls for assistance, emergencies, or reports of suspicious persons or activities.
- Enforced university policies pertaining to vehicle registration violations and noise disturbances.
- Inspected buildings and grounds to detect signs of intrusion or vandalism.
- Prepared detailed incident reports following investigations.
- Responded to crimes in progress, initiating actions such as interrogation of suspects or medical aid for victims.
- Verified identification cards from visitors entering restricted areas.
- Responded to complex public safety situations and supported restoration of order and safety.
- Notified law enforcement officials when necessary regarding any illegal activity observed on campus premises.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
Protective Service Officer
St Johns Home
Rochester, NY
10.2021 - 12.2021
- Inspected equipment and property for damage or loss prevention purposes.
- Conducted searches of people, vehicles, bags or parcels entering the facility as required.
- Identified potential threats and took appropriate action when necessary.
- Responded promptly to alarm activations, emergency calls and other security-related incidents.
- Enforced rules, regulations and policies for a safe environment for all personnel on site.
- Interacted courteously with staff members while providing excellent customer service.
School Safety Officer
Monroe 2 Boces
Rochester , NY
08.2021 - 10.2021
- Assisted with school security by patrolling grounds and watching students.
- Consulted with parents, teachers and school staff to identify root cause of student truancy, misbehavior or delinquency.
- Reported inappropriate and disruptive student behaviors to school administration.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Enforced school rules for attendance, discipline and honesty.
- Wrote detailed reports regarding daily security activities and notable incidents.
- Managed security options and software in computers and networks to maintain privacy and protection from viruses and attacks.
Case Aide
Monroe County CPS
Rochester, NY
07.2021 - 08.2021
- Provided administrative support to case managers, including filing and organizing documents.
- Facilitated communication between clients, caseworkers, and other stakeholders involved in a case.
- Advised clients on available options based on current laws, regulations, policies, and procedures.
- Conducted research on relevant issues related to the client's case.
- Developed professional working relationships with parents and children to help connect each with relevant services.
- Gathered information from clients regarding their financial status and living arrangements.
- Backed up social workers with running daycare, facilitating client groups and assisting with foster care.
Public Safety Officer/Dispatcher
Rochester General Hospital
Rochester, NY
08.2019 - 07.2021
- Communicated effectively via radio transmissions with other officers while patrolling assigned area.
- Responded quickly to alarms, calls for assistance, emergencies, or reports of suspicious persons or activities.
- Enforced university policies pertaining to vehicle registration violations and noise disturbances.
- Verified identification cards from visitors entering restricted areas.
- Responded to complex public safety situations and supported restoration of order and safety.
- Attended training sessions related to public safety issues such as first aid and CPR certification courses.
- Investigated suspicious activities, disturbances, thefts, or other criminal activity.
- Notified law enforcement officials when necessary regarding any illegal activity observed on campus premises.
- Maintained detailed records of all incidents reported including times, locations and descriptions of any suspects involved.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Resolved customer complaints related to service issues or delays.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
Security Officer
Wilmorite
Rochester, NY
03.2019 - 08.2019
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Sheriff Cadet
Monroe County Sheriff's Office
Rochester, NY
05.2017 - 06.2019
- Participated in community outreach programs aimed at recruiting new cadets.
- Provided support to existing staff on various tasks and duties.
- Collaborated with senior employees and managers to fill in wherever needed.
- Entered and filed documents and records into system.
- Handled basic issues and problems under direct supervision, escalating more complex issues to appropriate staff.
- Updated documentation and reports for business records.
- Shadowed managers and senior employees to gain experience, noting down observations.
- Typed, edited and proofread documents and correspondence.
- Performed background checks on individuals under investigation by cross-referencing records from multiple sources.
- Managed confidential case files according to departmental policies and procedures.
- Analyzed data collected from crime scenes using specialized software programs.
- Provided administrative support to police officers, including filing paperwork and preparing reports.
- Accompanied officers on ride-alongs through high-crime neighborhoods in order to gain an understanding of the area's dynamics.
Education
Bachelor of Science - Intelligence And Criminal Analysis
SUNY College of Technology At Canton
Canton, NY12-2024
Associate of Science - Homeland Security
Monroe Community College
Rochester, NY12-2018
High School Diploma -
Greece Odyssey
Rochester, NY06-2016
Skills
- Research Proficiency
- Legal Knowledge
- Mentorship
- Analytical Reasoning
- Document Review
- Attention to Detail
- Team Collaboration
Certification
- EMD- Emergency Medical Dispatch
- EFD- Emergency Fire Dispatch
- EPD- Emergency Police DIspatch
- FCIC/NCIC
- Victim Advocate Cert
- CPR/AED/First Aid
Accomplishments
- Chiefs Letter of Commendation
Affiliations
- Greece Police Explorers
- Teen Police Academy
- MURSL Soccer
Timeline
Advocate
Genesee County Sheriffs Office
01.2024 - Current
Public Safety Officer-Lead
Highland Hospital
12.2021 - 06.2023
Protective Service Officer
St Johns Home
10.2021 - 12.2021
School Safety Officer
Monroe 2 Boces
08.2021 - 10.2021
Case Aide
Monroe County CPS
07.2021 - 08.2021
Public Safety Officer/Dispatcher
Rochester General Hospital
08.2019 - 07.2021
Security Officer
Wilmorite
03.2019 - 08.2019
Sheriff Cadet
Monroe County Sheriff's Office
05.2017 - 06.2019
Bachelor of Science - Intelligence And Criminal Analysis
SUNY College of Technology At Canton
Associate of Science - Homeland Security
Monroe Community College
High School Diploma -
Greece Odyssey
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