Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Shealynn Keiter

Shealynn Keiter

New Orleans,LA

Summary

Organized and professional individual with extensive experience in sales, hospitality, and customer service. Proven ability to maintain a positive and enthusiastic work ethic while delivering exceptional results. Strong interpersonal skills foster effective communication and relationship-building with clients and colleagues. Authorized to work in the US, ready to contribute to team success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Owner, Supervisor, Professional Pet Care Provider

The Princess and The Paws
08.2015 - Current
  • Providing services which include: Walks, Sittings, Boardings, Day-care, Paw-Spa, and Bakery services for all pets including exotics
  • Customer care and service, answering client calls and emails on a daily basis, creating and designing logos, business cards, t-shirts, and other business essentials, creating incentives, and rewards using a stamp card for a happy and appreciated clientele
  • Home safety and care, key and lock responsibility, time management and dependence from customers to arrive in a timely fashion for their pet and home care
  • Updates on any suspicious, or unforeseen circumstances such as leaks or broken appliances
  • Daily updates, photos, videos, and report card of pets
  • Responsibility of owners' animals, and home, checking mail, bringing in packages, watering gardens, lawns, pool and lawn upkeep, pet accident clean up

Kayak Tour Guide - Seasonal

OutdoorsTur
03.2023 - 10.2023
  • Provide customer service and expertise in safety for groups of all ages
  • Guide groups of 10-15 through a 4 mile kayak expedition including: backing up into a cave, saving flipped & submerged kayaks, parking boats for a half mile hike
  • Provide expertise in the history of the surrounding area
  • Provide first aid and equipment for tours

Delivery Driver

Planet 13
04.2020 - 06.2022
  • Perform EXTREME responsibility by transporting legal marijuana in a company vehicle to personal residences
  • Provide quality care and ownership of company equipment (over $20,000 worth daily) Including bank bags, company vehicles, atm/debit machines, body cameras, gas cards, company iPhones, state law paperwork and customer product(s)
  • Vigilance and focus for twelve hour shifts while driving over 100 miles daily
  • Respect and privacy for IDs, addresses, gate codes, and other private information while delivering medical and recreational marijuana to residents
  • Perform in a timely fashion, as routes were scheduled every three hours, to check bags to state manifests to receipts verifying all information, paperwork, and products are correct, deliver each drop, and get back to the dispensary before the next routes needed to be checked
  • Working under pressure in a career that requires much effort to insure all tasks were performed properly, on time, and in accordance with state law while maintaining customer service, road safety, and responsibility for all loaned equipment

Intern and Volunteer for the Animal Care department and Office

The Animal Place Sanctuary
01.2019 - 02.2019
  • Assistance
  • Animal Care Internship:
  • Personalized care for all the special, and different animals at the sanctuary, including special ed.
  • AM and PM feedings
  • Cleaning of animal stalls, pens and outdoor areas, cleaning of animals themselves, caring of sick animals in the animal care room
  • Tending to cleanliness of the animal care room and human equipment, cleanliness of the animal care room's animal pens, dishes, and medical supplies
  • Office Assistant:
  • Assisted Animal Place's Food For Thought campaign
  • Researching animal help organizations
  • Listing their contact information in the database
  • Researching shelters, and other organizations as an 'undercover' personal of the county the organization(s) were based from
  • Emailing them expressing concern for a menu policy during events and introducing them to Food For Thought
  • Organizing the database of who responded, what they said, and other essential information for the chart

Front Desk Representative

City Athletic Club
08.2018 - 01.2019
  • 7980 W Sahara Ave, Las Vegas, NV 89117
  • - Super League Official, (Due to my hard work appreciated during Super League I was later hired on as)Front Desk Representative & Custodian
  • Official for the World Wide know Super League Competition, hosted by famous bodybuilder, Jea Jung, I was the only one trusted and chosen to work the 'front desk' of the competition, and entry of each athlete:
  • Counting reps for professional athletes during competition, taking body weights and weight information for the competition, processing payments, preparing, and handing out goodie bags, answering questions, working fifteen hour+ shifts, end comp clean-up
  • Front Desk Representative: Greeting and bidding customers, customer assistance of all sorts, answer phones, providing tours of the gym for new possible clientele, answering questions and addressing complaints, keeping front desk tidy and presentable with all necessary materials, scanning gym cards and updating all information under expiring, existing, and new memberships and membership cards, Sales assistant on Sundays
  • Volunteering to become the gym caretaker, responsibilities included: Deep cleaning of each piece of equipment, section and rooms of gym floors/stairs, and outside windows/doors once a week. Daily tasks included: Squeegee indoor windows, mirrors, and doors, dust, vacuum, disinfect, and wipe down all equipment, sweep and mop, tiding locker rooms and staff break room

Education

Certification - Personal Training

Issa Personal Training
Online

Certification - Plant Based Culinary Arts

Rouxbe
Online
07.2018

High School Diploma -

The Las Vegas Academy Of The Arts, Connections Academy
Las Vegas
08.2016

Skills

  • Hospitality management
  • Sales expertise
  • Customer service and support
  • Animal care
  • Cash handling
  • Outdoor work adaptability
  • Video production
  • Leadership and ownership

Certification


  • Plant based culinary arts certification in association with forks over knives and rouxbe
  • Personal training certification
  • CPR Certification
  • Driver's license
  • Nevada state business license to work was an independent contractor

Additional Information

  • SKILLS
  • Self Motivation, Time Management, Prioritization, Flexibility, Computer Literacy, Trained and very experienced in all forms of Customer Services, Communications, Listening, Following close care and all Instructions, and Directions, Verbal, and Written, Professionalism, Organizational and Creativity Expertise, Administrative/ Office experience

Timeline

Kayak Tour Guide - Seasonal

OutdoorsTur
03.2023 - 10.2023

Delivery Driver

Planet 13
04.2020 - 06.2022

Intern and Volunteer for the Animal Care department and Office

The Animal Place Sanctuary
01.2019 - 02.2019

Front Desk Representative

City Athletic Club
08.2018 - 01.2019

Owner, Supervisor, Professional Pet Care Provider

The Princess and The Paws
08.2015 - Current

Certification - Personal Training

Issa Personal Training

Certification - Plant Based Culinary Arts

Rouxbe

High School Diploma -

The Las Vegas Academy Of The Arts, Connections Academy