Shealynn Hebert
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Tire and Lube Express Technician
Coggin Honda Of St. Augustine
07.2022 - Current
- Verified vehicle safety by testing batteries, performing oil changes and inspecting fluid levels.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Inspected and maintained equipment to limit operational disruptions.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
- Checked, installed and repaired rotors, pads and drums.
Restaurant Server
Gators Dockside
12.2019 - 05.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Project Coordinator
Bear Communications
10.2018 - 09.2019
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Maintained database and spreadsheets with accurate inventory and status.
- Created job files for each project and maintained current data in each file.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Front Desk Associate
Riveredge Resort
06.2015 - 08.2018
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Entered and updated sensitive customer information during check-ins and room changes.
- Answered guest questions and referred to local points of interest.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Developed and maintained positive relationships with guests for satisfaction.
Education
Certificate - Automotive Mechanics
First Coast Technical College
Saint Augustine, FL10.2022
High School Diploma -
Huntsville High School
Huntsville, AL05.2017
Skills
- Automotive Maintenance
- Inventory Management
- Equipment Inspection
- Issue Resolution
- Decision-Making
- Appointment Scheduling
- Data Entry
- Data Collection
- Product Knowledge
- Paperwork Processing
- Client Relations
Timeline
Tire and Lube Express Technician
Coggin Honda Of St. Augustine
07.2022 - Current
Restaurant Server
Gators Dockside
12.2019 - 05.2022
Project Coordinator
Bear Communications
10.2018 - 09.2019
Front Desk Associate
Riveredge Resort
06.2015 - 08.2018
Certificate - Automotive Mechanics
First Coast Technical College
High School Diploma -
Huntsville High School
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