Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

SHEAMUS O’ROURKE

Brooklyn

Overview

12
12
years of professional experience

Work History

Grade Level Team Leader

Ascend Charter Schools
Brooklyn
10.2022 - Current
  • Coordinated grade-level meetings to align curriculum and instructional strategies.
  • Mentored teachers to enhance classroom management and student engagement techniques.
  • Collaborated with parents to address student needs and foster a supportive environment.
  • Facilitated professional development workshops for staff on best practices in education.
  • Organized grade-level events that encouraged collaboration and teamwork among staff.
  • Led initiatives to promote a positive school culture and community involvement.
  • Analyzed student data to identify trends and inform instructional decisions.
  • Created a positive learning environment by developing relationships with students, staff, families, and community members.

Server

Rooted Hospitality
Hampton Bays
06.2022 - 09.2022
  • Provided exceptional customer service to enhance dining experience.
  • Processed customer payments accurately using point-of-sale system.
  • Participated in team meetings to improve service strategies and operations.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server/ Bartender

Capn Jacks Restaurant
Wakefield
06.2013 - 06.2022
  • Assisted in training new servers on restaurant procedures and service standards.
  • Mixed and served a variety of cocktails and beverages for customers.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Effectively multitasked within fast-paced environment.
  • Balanced daily registers and generated sales reports for management.
  • Resolved customer complaints regarding quality of food or beverage service in a timely manner.

Education

Bachelor of Science - Pharmaceutical Science

University of Rhode Island
Kingston, RI
05.2017

Skills

  • Time management
  • Effective customer upselling
  • Team member support
  • Positive guest interactions
  • Hospitality and accommodation
  • Clear and effective communication

Volunteer Experience

Volunteer/ Assistant Coach, Special Olympics Rhode Island, 09/01/09, 06/01/22, Consistently assisted the Head Coach with swim practice to ensure safety and instruction was provided., Frequently lodged with the team at the University of Rhode Island during the state games weekend to assist with clerking/ coaching duties, while also motivating the athletes to wake up, perform hygienic duties, bring them to meals and other events throughout the weekend., Used my leadership and service role as a positive engaging position to provide the most rewarding experience for the athletes.

Timeline

Grade Level Team Leader

Ascend Charter Schools
10.2022 - Current

Server

Rooted Hospitality
06.2022 - 09.2022

Server/ Bartender

Capn Jacks Restaurant
06.2013 - 06.2022

Bachelor of Science - Pharmaceutical Science

University of Rhode Island

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SHEAMUS O’ROURKE