Sheana Barker
Olive Hill,KY
Summary
Dedicated Human Resources professional offering 11 years of success in employee relations, benefit administration, recruitment and understanding of policy implementation, affirmative action guidelines and FMLA. Proven problem solving and conflict resolution skills. Skilled at managing long and detailed task lists on daily basis. Successful at conducting interviews and performing recruiting functions with professionalism.
Overview
21
21
years of professional experience
Work History
Human Resources Generalist
Smithfield
10.2012 - Current
- Update and maintain personnel records, reflecting modifications such as internal job transfers, salary changes and position status.
- Implement initiatives to improve employee engagement.
- Process unemployment claims and act as company representative at unemployment hearings.
- Recruit, hire and oversee job interviews, conduct exit interviews and lead onboarding sessions.
- Provide guidance to managers and employees including FMLA, benefits, union contract, pay increases, etc.
- Facilitate new hire orientation and scheduling (as needed).
- Present advice, coaching and counseling to managers and staff regarding Human Resources policies, procedures, programs and labor relations.
- Conduct confidential investigations related to policy violations.
- Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Administer disciplines and terminations.
- Lead HR team in organizing onsite hiring events and special events.
- Manage communication regarding employee functions.
- Built internal and external relationships with department managers and consultant teams to improve delivery of HR services.
- Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Accomplished multiple tasks within established timeframes.
- Maintain professional, organized, and safe environment for employees.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluate employee performance and conveyed constructive feedback to improve skills.
- Participate and compile data for internal and external audits.
Scheduler
St. Claire Regional Medical Center, Home Health
08.2009 - 10.2012
- Reviewed new patient paperwork before scheduling appointments
- Confirmed patient appointments day before scheduled
- Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans
- Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data
- Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures
- Completed entries in log books, tracked medical professionals visits
- Audit visits to ensure medical professionals are following plan of care and insurance approval
Assistant
St. Claire Regional Medical Center
11.2007 - 09.2010
- Recruited and screened qualified potential employees
- Assist with proficiency testing of applicants
- Delivered friendly assistance with new hires throughout interviewing and hiring process
- Answered and directed outbound and inbound phone calls per day
- Maintained and scheduled complex calendars
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and etc
- Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations
- Created and completed personnel action forms for all hires, terminations, title changes and terminations
- Maintain medical professional licensing credentials.
Secretary III
St. Claire Regional Medical Center
06.2003 - 10.2007
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Provided clerical support to company employees by
- Copying, faxing and filing documents
- Managed daily cafeteria cash and deposits
- Performed weekly invoice transmittals, prepared financial documents and closed financial records weekly
- Scheduled routine and complex special appointments
- Revised policies and procedures
- Scheduled patients for Diabetes/Clinical Nutrition appointments and maintained patient medical records
- Prepared patient diabetes education newsletters
- Assisted with daily on-call schedule for doctors.
Health Information Management Assistant
St. Claire Regional Medical Center
05.2002 - 08.2002
- Reviewed system and network performance to make proactive adjustments based on established IT policies
- Managed network security and filtering settings
- Performed midnight maintenance on Affinity "live" and "support" systems to secure against loss of computerized data
- Processed and printed MARS (Medication Administration
- Records) daily and distributed reports to appropriate departments
- Signed out/returned charts from Health Information Management department using computerized chart locator system
- Assembled discharged patient charts.
Education
BBA - Business Administration/Computer Information Serv
Morehead State University
Morehead, KY.12.2006
High School Diploma - undefined
West Carter High School
Olive Hill, KY05.2001
Skills
- Benefits and compensation
- Employee Relations
- Insurance Knowledge
- New Hire Orientation
- Recruitment
- Trained in
- FMLA/ADA/EEO/WC
- Coaching and mentoring
Timeline
Human Resources Generalist
Smithfield
10.2012 - Current
Scheduler
St. Claire Regional Medical Center, Home Health
08.2009 - 10.2012
Assistant
St. Claire Regional Medical Center
11.2007 - 09.2010
Secretary III
St. Claire Regional Medical Center
06.2003 - 10.2007
Health Information Management Assistant
St. Claire Regional Medical Center
05.2002 - 08.2002
BBA - Business Administration/Computer Information Serv
Morehead State University
High School Diploma - undefined
West Carter High School
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