
Detail-oriented transportation and logistics professional with 3+ years of experience coordinating freight operations, dispatching drivers, monitoring shipments, and ensuring on-time delivery in a fast-paced brokerage environment. Skilled in communicating with drivers, customers, and internal teams to resolve transportation issues, maintain shipment visibility, and provide exceptional customer service. Experienced using transportation management systems (TMS), Microsoft Office 365, and dispatch software while maintaining accurate documentation and compliance with operational procedures. Recognized for strong organizational skills, professionalism, and the ability to manage multiple priorities with accuracy and urgency.