Sheann Murray
Elkton,FL
Summary
I have a passion for showing compassion and working with kids/youth.I’ve always had a positive relationship with working with troubled kids. I have 20 plus years of experience and I have a caring passionate person with great interaction skills with children !!!!!!
Overview
14
14
years of professional experience
Work History
Youth Shelter Worker
St Augustine Society
St Augustine , FL
03.2018 - 05.2023
- Provided crisis intervention and emotional support to individuals in need of assistance.
- Organized and managed donations for shelter residents, such as clothing, food, and hygiene products.
- Assisted with the intake process by gathering information from clients and verifying eligibility for services.
- Conducted safety checks of all areas of the facility while on duty.
- Maintained accurate records of client data using appropriate software programs.
- Assisted in developing individual service plans that met the needs of each resident.
- Ensured compliance with applicable regulations related to health, safety, and well-being of shelter guests.
- Counseled clients on a variety of topics including job search strategies, budgeting techniques, and housing options.
- Facilitated weekly group activities focused on relationship building and life skills development.
- Provided transportation to appointments or other necessary locations when requested by clients.
- Developed relationships with local community resources to ensure access to additional services for shelter residents.
- Inspected living quarters regularly for cleanliness standards according to established guidelines.
- Collaborated with case managers regarding client progress towards goals set forth in their individual service plans.
- Participated in multidisciplinary team meetings to discuss best practices for helping individuals reach their goals.
- Monitored recreational facilities during leisure hours ensuring safe participation by all guests.
- Educated volunteers on proper procedures related to working within a shelter environment.
- Compiled monthly reports summarizing the activities occurring at the facility during that period.
- Advised staff members on how best to handle difficult situations involving clients or other personnel.
- Actuated emergency protocols in response to any potential danger or threat posed within the facility.
- Responded promptly and appropriately to any medical emergencies which may arise within the shelter.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
- Cleaned living areas to provide healthy environment for boarded clients
Juvenile Correctional Officer
St John’s youth Academy
St Augustine , FL
03.2009 - 11.2022
- Directed and supervised juveniles in a correctional setting, ensuring safety of all inmates.
- Provided counseling services to juvenile offenders to address behavioral issues.
- Conducted frequent searches of cells and living areas for contraband materials and weapons.
- Managed daily operations within the facility, including discipline, recreational activities, medical and mental health care, and educational programs.
- Maintained accurate records of all violations and incidents involving juveniles.
- Enforced rules and regulations related to inmate conduct and behavior in accordance with established policies.
- Assisted in developing individualized treatment plans for each juvenile offender based on their needs and goals.
- Monitored security cameras throughout the facility to ensure safety of staff and inmates.
- Responded promptly to emergency situations, such as fights or attempted escapes.
- Participated in regular training sessions related to policy changes or new procedures.
- Investigated reports of misconduct by inmates and took appropriate disciplinary action when necessary.
- Provided guidance to new officers on proper protocol for dealing with juvenile offenders.
- Performed basic first aid procedures when necessary due to injury or illness among inmates.
- Communicated effectively with supervisors about progress made toward meeting goals set forth in individual treatment plans.
- Developed positive relationships with inmates through constructive interactions while enforcing rules fairly.
- Encouraged positive behavior changes among juveniles by providing incentives such as rewards for good performance.
- Worked with therapeutic teams to facilitate counseling and group discussions for juveniles.
- Patrolled correctional facility to ensure it's clean, secure and maintained.
- Supervised inmates during day-to-day activities.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Issued clothing, tools and other authorized items to inmates.
- Conducted fire, safety and sanitation inspections.
- Guarded facility entrances to screen visitors.
Education
High School Diploma -
Pedro Menendez High School
Saint Augustine, FL05-2003
Skills
- Mental Health Support
- Client Advocacy
- De-Escalation Techniques
- First-aid and CPR
- Group management
- Safety Monitoring
- Care Monitoring
- Safety control
- Behavior Observation
- Personal Counseling
- Community Outreach
- Emotional awareness
- Treatment Planning
- Problem-solving abilities
- Teamwork and Collaboration
- Time management abilities
- Therapy and counseling
- Self Motivation
- Multitasking
- Decision-Making
- Active Listening
Timeline
Youth Shelter Worker
St Augustine Society
03.2018 - 05.2023
Juvenile Correctional Officer
St John’s youth Academy
03.2009 - 11.2022
High School Diploma -
Pedro Menendez High School