Shannon Gallagher
Arvada,CO
Summary
Dynamic and results-driven professional with extensive experience as a Bakery Manager at King Soopers, where I increased annual profits by over 8%. Skilled in operational efficiency and customer service management, I excel in team leadership and performance metrics evaluation, ensuring compliance with food safety standards while enhancing product displays.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Bakery Manager
King Soopers
03.2024 - Current
- Maintained cleanliness and hygiene in bakery premises.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
- Maintained and controlled inventory of baked goods.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Successfully drove new product lines to increase annual profits by 8.16%.
Store Manager
Dollar General Store
04.2022 - 02.2024
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Grocery Manager
Walmart
02.2019 - 03.2022
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Performed key tasks to promote inviting grocery store appearance.
Education
Associates - Modern Automotive Technology
Front Range Community College
Westminster, CO05-2020
Skills
- Operational budgeting
- Store operations oversight
- Hourly shift management
- Operational efficiency
- Customer service management
- Loss prevention procedures
- Verbal and written communication
- Goals and performance
- Performance metrics evaluation
Timeline
Bakery Manager
King Soopers
03.2024 - Current
Store Manager
Dollar General Store
04.2022 - 02.2024
Grocery Manager
Walmart
02.2019 - 03.2022
Associates - Modern Automotive Technology
Front Range Community College
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