Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

SHEBA CUTHBERTSON

Cleveland,NC

Summary

Over 20 years of experience in administrative support and program coordination within education, healthcare, and mental health sectors. Demonstrated ability to streamline operations and enhance patient engagement while ensuring compliance with regulations. Skilled in fostering collaboration among multidisciplinary teams to maintain efficient daily operations in high-pressure environments. Dedicated to maintaining confidentiality and delivering exceptional service.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Licensed Educator

Rowan, Kannapolis, & Gaston County Schools
Gastonia, NC
02.2010 - Current
  • Reduced behavioral incidents by over 30% through leadership of school-wide positive behavior support program.
  • Acted as liaison among school staff, families, and community partners to enhance student well-being.
  • Served in administrative roles, including Grade Level Chair and PBIS Co-Chair, to drive school improvement initiatives.
  • Mentored new educators, conducting training sessions on communication and classroom management strategies.
  • Designed data-informed strategies to analyze academic and behavioral progress for large student populations.

PT Billing & Administrative Specialist

Libby Family Care Home
Cleveland, North Carolina
10.2007 - Current
  • Directed front-office operations for licensed adult care facility, achieving over 93% client satisfaction rate.
  • Oversaw patient intake, billing, and third-party correspondence with strict adherence to HIPAA guidelines.
  • Maintained regulatory, licensing, and inspection documentation to ensure readiness for audits.
  • Created customized resident activity calendars and dietary menus to enhance engagement and quality of life.
  • Conducted internal audits and policy reviews to confirm compliance with billing and recordkeeping standards.

Program Coordinator & Qualified Professional

YABSA Inc.
Albemarle, NC
11.2004 - 02.2008
  • Directed operations of two residential treatment facilities for youth with MD/DD diagnoses.
  • Supervised and coached 15-member interdisciplinary care team, ensuring regulatory compliance.
  • Collaborated with clinical staff, families, and agencies to implement individualized care plans.
  • Updated office policies and procedures manual to align with industry standards.
  • Supported HR by conducting new hire orientation and managing training records.

Education

Bachelor of Science - Education

Oral Roberts University
Tulsa, OK
05-1997

Skills

  • Management of programs
  • Proficiency in office tools
  • Efficient time use
  • Analytical skills for data
  • Billing and client interaction
  • Teamwork and collaboration
  • Communication skills
  • Documentation of policies

Certification

  • NC Teaching License (K-6)
  • Level I Google Educator Certification
  • Grant Writing Certificate

References

References available upon request.

Timeline

Licensed Educator

Rowan, Kannapolis, & Gaston County Schools
02.2010 - Current

PT Billing & Administrative Specialist

Libby Family Care Home
10.2007 - Current

Program Coordinator & Qualified Professional

YABSA Inc.
11.2004 - 02.2008

Bachelor of Science - Education

Oral Roberts University

Similar Profiles

CREATE PROFILE
SHEBA CUTHBERTSON