Sheba Vanden Hoek

• Excelled as a Barista, consistently prioritizing speed, quality, and exceptional customer service
• Proficiently managed cash transactions, fostered team collaboration, and upheld a customer-centric approach.
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

• Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
• Monitored student progress regularly, using assessments to adjust instructional strategies as needed for optimal learning outcomes.
• Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
• Supported lead teacher in organizing field trips, enhancing real-world connections to classroom content for increased understanding.
• Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.

• Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
• Streamlined the checkout process for faster service and improved customer experience.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

• Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
• Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
• Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
• Supported business growth by participating in local community events as a representative of the bakery.
• Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
• Implemented visual merchandising strategies that showcased featured items which resulted in enhanced customer interest.

• Boosted sales through effective upselling of complementary clothing items and accessories.
• Assisted in inventory management, keeping track of stock levels and placing orders as needed.
• Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
• Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
• Organized successful in-store events to promote new product lines and engage potential clients.
• Created visual merchandising standards to ensure consistent brand representation across all store locations.
• Managed social media accounts, showcasing the latest styles available at the store while engaging with followers online.
• Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.

• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
• Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
• Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.