Streamlined reporting processes through the development of user-friendly Tableau workbooks, resulting in improved business decision-making.
Enhanced data visualization quality by implementing customized Tableau dashboards for clients.
Identified trends and patterns in large datasets, leading to actionable insights for business growth.
Utilized data visualization tools to effectively communicate business insights.
Office Supervisor
Texas TMJ Sleep & Facial Pain
12.2020 - 09.2023
Developed and implemented office procedures related to the coordination of interoffice communication, records, and systems. Increasing customer efficiency by 85 percent
Balanced accounts and streamlined document management, resulting in enhanced office efficiency
Produced comprehensive reports that provided leadership with tangible insights into profits, operations, and critical metrics
Teamed up with administrative personnel to optimize billing processes, accounts payable, and other financial tasks, contributing to measurable improvements in financial operations.
Client relations Intern
Credent Wealth Management
07.2022 - 09.2022
Scheduled meetings with prospective clients to discuss financial goals
Identified, communicated, assisted, and resolved questions and concerns from clients with online systems access and functionality and provided demo use when necessary
Develop and implement client engagement strategies to build and maintain strong relationships with existing and potential clients
Assisted in conducting market research to identify potential clients and develop tailored marketing strategies to attract them.
Account Manager
Tailgaters Sports Bar & Grill
02.2019 - 03.2020
Exceeded quarterly sales targets by 20%, implementing effective sales strategies resulting in a 15% revenue increase within six months
Strategic communication improved customer satisfaction by 25%, boosting customer retention by 18%
Maintained a 95% accuracy rate in order processing during high-pressure periods, implementing streamlined processes that reduced response time by 30%
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Education
Master of Business Administration - Concentration in BI And Analytics
Texas Women's University
Denton, TX
05.2024
Bachelors of Science -
Texas Women's University
Denton, TX
05.2021
Skills
Tableau
Data Analytics
Power BI
Microsoft Office
Client Relationship Management
Leadership
Python
SQL
Communication skills
Certification
Google Data Analytics Professional Certificate
Timeline
Data Visualization Intern
Tata Consultancy Services (TCS)
01.2024 - 01.2024
Client relations Intern
Credent Wealth Management
07.2022 - 09.2022
Office Supervisor
Texas TMJ Sleep & Facial Pain
12.2020 - 09.2023
Account Manager
Tailgaters Sports Bar & Grill
02.2019 - 03.2020
Master of Business Administration - Concentration in BI And Analytics
Business Analyst at Diligenta (TCS- UK Subsidiary), TATA CONSULTANCY SERVICES(TCS) PVT.LTDBusiness Analyst at Diligenta (TCS- UK Subsidiary), TATA CONSULTANCY SERVICES(TCS) PVT.LTD
Assistant Aquatics Technician at The Cove at The Lakefront - Town of Little ElmAssistant Aquatics Technician at The Cove at The Lakefront - Town of Little Elm