Results-driven leader with over 20 years of experience guiding cross-functional teams and driving data-informed initiatives to achieve measurable success. Demonstrated ability to deliver high-quality outcomes while fostering a culture of excellence. Skilled in both government and corporate environments, with extensive experience in customer service, operations, and management. Over 15 years of proven leadership across all facets of business operations, including accountability for budgets ranging from $500,000 to $3 million.