Hi, I’m
Shedrach Muwanguzi
Clarksburg,MD
Summary
Adept at fostering client relationships and exceeding sales targets, I leveraged my problem-solving and communication skills at Mt Meru Energy to significantly expand market share. My compassionate approach, honed as a Care Giver at Royal Home Care, ensures client satisfaction and loyalty. Demonstrated mastery in time management and sales strategy optimization.
Overview
10
years of professional experience
Work History
Royal Home Care
Care Giver
10.2024 - 01.2025
Job overview
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Mary Aryatugumya
Personal Car Driver
01.2022 - 10.2024
Job overview
- Upheld company policies and procedures at all times while representing the organization positively as its primary point of contact for passengers.
- Enhanced client satisfaction by providing timely and efficient transportation services.
- Navigated through various routes effectively using GPS technology and personal knowledge of local areas.
- Supported event logistics coordination when required for group transport scenarios involving multiple vehicles or complex itineraries.
- Managed schedules efficiently, ensuring punctual pick-up and drop-off times for clients'' appointments or events.
Mary
Family Driver
01.2021 - 12.2022
Job overview
- Updated logs and tracking documents accurately and according to schedule requirements.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Operated party vehicles, buses and town cars.
- Facilitated comfortable travel experiences with thorough knowledge of local destinations and attractions.
- Displayed exemplary time management skills, consistently arriving early for pickups and drop-offs to avoid last-minute rushes or delays.
Mt Meru Energey(U) Ltd
Sales Executive
08.2018 - 10.2018
Job overview
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Expanded market share with strategic territory planning and targeted prospecting.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Grand Beverages
Sales Representative
01.2016 - 11.2016
Job overview
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Built relationships with customers and community to promote long term business growth.
Mtn Go Phones
Sales Assistant
02.2015 - 08.2015
Job overview
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Education
Bulenga Parents SchoolUganda
High School Diploma
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Personal hygiene assistance
- Verbal and written communication skills
- First aid and safety
- Compassionate communication
- Medication and appointment reminders
- Mobility assistance
- Hoyer lifting equipment
- Bedside care
Timeline
Care Giver
Royal Home Care
10.2024 - 01.2025
Personal Car Driver
Mary Aryatugumya
01.2022 - 10.2024
Family Driver
Mary
01.2021 - 12.2022
Sales Executive
Mt Meru Energey(U) Ltd
08.2018 - 10.2018
Sales Representative
Grand Beverages
01.2016 - 11.2016
Sales Assistant
Mtn Go Phones
02.2015 - 08.2015
Bulenga Parents School
High School Diploma
Similar Profiles
Fatoumata SoroFatoumata Soro
Registered Nurse at Royal Home CareRegistered Nurse at Royal Home Care
Melissa BerryMelissa Berry
Direct Care Worker at Royal Home CareDirect Care Worker at Royal Home Care
Maria TovarMaria Tovar
Caregiver at Royal Home CareCaregiver at Royal Home Care