Shedre-Ann Halstead
Lake Worth,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Stylist Sales Associate
Windsor Fashions
Wellington, FL
03.2024 - Current
- Recommended, selected and located merchandise based on customer desires.
- Provided assistance to other team members during busy periods or when additional help was required.
- Recommended shoes and accessories to complement client outfits.
- Greeted customers to determine wants or needs.
- Managed inventory, ensuring availability of popular sizes and styles.
- Answered customer inquiries regarding product features, pricing, and availability.
- Managed the fitting room area by ensuring it was neat, organized, and stocked with appropriate sizes of garments.
- Provided instructions for product use, pricing and promotions.
- Maintained cleanliness and order in the sales floor and fitting rooms.
- Computed purchases and received and processed cash or credit payment.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Created an inviting atmosphere through attentive service, friendly attitude, knowledge of products, fashion trends.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Assisted customers in selecting outfits, ensuring choices aligned with personal style and occasion needs.
- Improved VIP emails and sales by about 10%.
Restaurant Hostess
Outback Steakhouse
Lake Worth Beach, FL
10.2023 - 03.2024
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Spoke with guest to make conversation, answer questions or to respond to complaints.
- Upsold appetizers, drinks, desserts. when appropriate.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Provided menus and answered questions about menu items and specials.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Built positive relationships with other front-of-house and kitchen staff.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Stocked server areas with supplies before, during and after shifts.
- Directed customers to bar area in high-traffic times to increase drink sales.
- Received and recorded guests' dining reservations.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Assisted with setting up tables for special events.
- Handled loading gift cards.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Busser
Outback Steakhouse
Lake Worth Beach, FL
10.2023 - 03.2024
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Filled and served various beverages for customers.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Assisted in the training of new bussers, sharing knowledge and best practices.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Took initiative to help others whenever necessary.
- Notified manager of issues with equipment or breakage.
- Assisted in the preparation of large parties and special events to ensure smooth service.
- Assisted in the cleanliness of the restrooms.
Education
Santaluces Community High School
Lantana, Florida05-2025
Skills
- Fashion knowledge
- Client relationship building
- Store maintenance
- Upselling strategies
- Appointment scheduling
- Teamwork
- Team cooperation
- Strong communication and interpersonal skills
- Problem-solving aptitude
- Customer service
- Honest and dependable
- Problem-solving abilities
- Ability to lift 40 pounds
- Retail Sales Experience
- Cash drawer/payment management
Affiliations
- Dancing
- Cleaning
- Baby-sitting
- Shopping
Languages
English
Native/ Bilingual
Timeline
Stylist Sales Associate
Windsor Fashions
03.2024 - Current
Restaurant Hostess
Outback Steakhouse
10.2023 - 03.2024
Busser
Outback Steakhouse
10.2023 - 03.2024
Santaluces Community High School
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