Shedrick Curry

• Supervised team of special agents carrying out law enforcement activities.
• Investigated criminal activity through combination of document research and interviews.
• Organized agents' activities to protect people and property.
• Directed security activities at investigation sites.
• Managed up to [Number] active investigations simultaneously.
• Offered operational and administrative oversight to team of special agents.
• Coordinated with other agencies during multi-jurisdictional investigations.
• Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
• Trained team members on agency processes, court procedures and investigation strategies.

• Directed security activities at investigation sites.
• Managed up to [Number] active investigations simultaneously.
• Offered operational and administrative oversight to team of special agents.
• Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
• Trained team members on agency processes, court procedures and investigation strategies.
• Conducted multi-scope research into suspects to determine criminal activities and suspect operating environments.

• Produced detailed case reports based on in-depth reviews of evidence, interviews and allegations.
• Worked with federal and international law enforcement agencies to locate, control and remove threats.
• Managed and led counterintelligence initiatives to identify, evaluate, counter and remove national security threats.
• Briefed upper-level personnel on emerging threats.
• Utilized intelligence collection platforms and analysis techniques to identify and document intelligence gaps.

• Implemented [Type] programs to prevent crime and improve outcomes of criminal investigations.
• Offered operational and administrative oversight to team of special agents.
• Consulted and cooperated with legal staff to verify timely and efficient investigation completion.

• Interviewed witnesses and suspects.
• Coordinated with other agencies during multi-jurisdictional investigations.
• Offered operational and administrative oversight to team of special agents.
• Prepared reports, kept investigation records, and maintained all case-related paperwork.

• Managed a team of ten analysts responsible for account management of 150 global companies consisting of approximately $50 million in monthly revenue.
• Reviewed billing problems, researched issues, and resolved concerns.
• Managed and coordinated the implementation of automation initiatives within the department.
• Initiated and lead projects that improved departmental billing and auditing procedures.

· Assigned contracts and distributed workloads to ensure team goals were met.

· Provided contractual guidance to Pre-sales Department.

· Provided contract interpretation to account teams and other departments.

• Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
• Worked with customers to develop payment plans and bring accounts current.
• Trained and mentored staff on procedures, compliance requirements, and collections techniques.

• Proved successful working within tight deadlines and a fast-paced environment.
• Executed tactical operations with accuracy and control.
• Handled administrative requirements, maintained records and submitted operational reports.
• Trained and mentored personnel in combat operations and tactics.
• Led team in developing strategic plans to meet operational objectives.
• Oversaw teams planning, implementing and realigning field and base operational strategies.
• Conducted and oversaw interrogations, briefings and debriefings.

• Learned new materials, processes, and programs quickly.
• Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
• Acted with integrity, honesty and knowledge to promote culture of company.
• Handled day-to-day customer or client questions via telephone or email.
• Management Trainee in hospital administrator training program focused on overall business office management functions.
• Coordinated insurance authorization for point-of-service and auto accident/liability payments.
• Responsible for all areas of hospital billing, to include preparation, review and submission of claims to Medicare, Medicaid and commercial insurance carriers.
• Audit patient accounts to ensure accuracy of charges.
• Liaison between hospital and primary collection agencies regarding delinquent accounts.
• Collected, arranged, and input information into database system.
• Attended training courses to build understanding of processes, techniques, and industry.