Sheeba Ali
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
12
12
years of professional experience
Work History
Store Manager
Sapphire
08.2021 - 06.2025
- Led team to exceed sales targets through effective coaching and performance management.
- Developed and implemented inventory control processes, reducing stock discrepancies by improving accuracy.
- Streamlined operations by analyzing workflow, resulting in enhanced efficiency and customer satisfaction.
- Conducted regular training sessions for staff, fostering a culture of continuous improvement and knowledge sharing.
Sales Lead Keyholder
Aldo
03.2018 - 06.2021
- Led sales team in achieving monthly targets through effective training and motivation strategies.
- Managed store operations, ensuring adherence to company policies and procedures for optimal efficiency.
- Developed visual merchandising standards, enhancing product presentation and customer engagement.
- Mentored junior staff on sales techniques and customer service best practices, fostering a collaborative environment.
Project Manager
Al-fatah.
04.2013 - 12.2017
- Assisted in project planning and scheduling to ensure timely completion of tasks.
- Coordinated communication between team members and stakeholders to facilitate project updates.
- Supported documentation of project requirements, objectives, and deliverables for clarity.
- Mastered project management software for effective progress tracking.
- Collaborated with cross-functional teams to gather insights and improve project outcomes.
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store opening and closing
- Team leadership
- Training and mentoring
Languages
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
English
Professional Working
Timeline
Store Manager
Sapphire
08.2021 - 06.2025
Sales Lead Keyholder
Aldo
03.2018 - 06.2021
Project Manager
Al-fatah.
04.2013 - 12.2017