MS Office
Sheeba Dola
Software Engineer
Phoenix,AZ
Summary
Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Engineering Tutor
Ira A. Fulton Schools Of Engineering At ASU
Tempe, AZ
09.2021 - Current
- Assessed student progress to inform personalized instruction.
- Served as model of professional behavior for students.
- Created interactive learning experiences while serving as mentor to fellow teachers.
- Collaborated with teachers to support individualized and student-driven academic goal setting.
- Led projects and analyzed data to identify opportunities for improvement.
- Leveraged technology and visual aids to engage students and enhance learning.
Transaction Risk Investigator
Amazon.in
Bangalore, KA
08.2020 - 07.2021
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Surveyed clients to ascertain requirements and expectations for product.
- Executed analysis of risks and identified risk mitigation strategies.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Performed competitor bench-marking analysis to identify manufacturing savings opportunities and potential product enhancements.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
Technical Support Associate
GeoIntex Solutions
Hyderabad, TA
01.2019 - 07.2020
- Configured hardware, devices and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Designed strategic plan for component development practices to support future projects.
- Resolved issues with systems, hardware and telephones quickly and accurately.
- Boosted network, system and data availability and integrity through preventive maintenance and upgrades.
- Analyzed massive quantities of deep-dive information for Big Data projects.
- Performed quality assurance and quality control assessments of support ticket fulfillment.
- Developed and implemented bug fixes and patch sets for existing web applications.
- Collected and monitored incoming data from sources such as remote sensors, third party vendors and visual inspection.
Education
Master of Science - Information Technology Project Management
Arizona State University
Tempe, AZ 08.2021 - Current
Master of Science - Computer Science
KLE Technological University
Hubli 09.2018 - 12.2020
Skills
Agile
HTML and XML
Visual Basic
JavaScript
Python
Linux
Customer relationship management
Scrum methodology
TomCat
Cloud services
Switches and routers
Scripting skills
Firewalls, VPNs and security products
TCP/IP protocol
Multitasking Abilities
Excellent Communication
Interpersonal Communication
C/C
Java
Software
G-Suite
Web and coding
Computer Hardware Skills
Timeline
Engineering Tutor
Ira A. Fulton Schools Of Engineering At ASU
09.2021 - Current
Master of Science - Information Technology Project Management
Arizona State University
08.2021 - Current
Transaction Risk Investigator
Amazon.in
08.2020 - 07.2021
Technical Support Associate
GeoIntex Solutions
01.2019 - 07.2020
Master of Science - Computer Science
KLE Technological University
09.2018 - 12.2020