SHEELA SCHOPF
Onamia,MN
Summary
Developed effective communication and conflict resolution skills in dynamic residential treatment setting. Excel at maintaining secure and supportive environment while managing diverse groups. Seeking to transition into new field to apply these versatile and transferable skills.
Overview
3
3
years of professional experience
Work History
Campus Supervisor
Nexus Family Healing
Onamia, MN
10.2025 - Current
Campus Supervisor Residential
Nexus Family Healing
Onamia, MN
09.2025 - Current
- Supervised campus activities, ensuring safety and compliance with organizational policies.
- Monitored client behavior, promoting a positive and respectful environment.
- Coordinated communication between staff, clients, and families to address concerns effectively.
- Implemented conflict resolution strategies, enhancing client interactions and reducing incidents.
- Ensures that the residential campus runs smoothly and safely while supporting the therapeutic goals of the treatment program. They provide oversight, guidance, and accountability for the staff and residents.
- Oversees Youth Counselors / residential Counselors / Mental Health Technicians
- Provide direction during shifts and ensures the staff follow policies and procedures.
- Coaches staff on behavior management, documentation, crisis response.
- Steps in to support staff during challenging situations.
Youth Care Professional
Nexus Family Healing
Onamia, MN
04.2024 - Current
- Observed and supported 8 youth's academic performance to encourage educational success.
- Conducted intake services by completing necessary paperwork, providing youth with overview of program services and placing youth into shelters and facilities.
- Developed positive rapport with youth while serving as role model to create safe, caring environment.
- Collaborated with various departments and social services to implement and develop plans for various activities, including Outings, Rec, School.
Server / Bartender
Grand Casino Mille Lacs
Mill Lacs, MN
01.2024 - 04.2024
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service.
- Engaged customers in friendly conversation to boost satisfaction and restaurant loyalty.
- Transported food products, cleaned tables and counters, and stocked dining room supplies.
- Took orders, made drinks and provided refills for guests.
Housekeeping
Super 8
Monticello, MN
09.2023 - 01.2024
- Helped residents perform housekeeping tasks.
- Maintained housekeeping standards for shop cleanliness.
- Performed routine housekeeping duties for patients.
- Promoted to housekeeping leader and supervised 4-member housekeeping crew.
Stocking and Receiving
Factory Motor Parts Company
Eagan, MN
05.2023 - 09.2023
- Controlled inventory by performing proper receiving and stocking duties.
- Assisted employees with completing quick turnarounds on receiving, stocking and rotating merchandise.
- Cross-trained in areas such as receiving and restocking to easily back up team members.
- Adhered to motor parts for placing parts in correct areas at a timely matter.
Education
High School Diploma -
Washburn High School
Minneapolis, MN05-2005
Skills
- Warning signs identification
- Skill assessment
- Facility patrolling
- Academic observation
- Rapport development
- Youth intake
- Behavior management
- Activity implementation
- Referral coordination
- Session documentation
- Emotional support
- Case management
- Treatment planning
- Organization
- Prioritization
- Teamwork
- Customer relations
- Planning
- Campus operations
- Client supervision
- Safety management
- Incident reporting
- Policy enforcement
- Patrol techniques
- Emergency preparedness
- Administration
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Adaptability and flexibility
Timeline
Campus Supervisor
Nexus Family Healing
10.2025 - Current
Campus Supervisor Residential
Nexus Family Healing
09.2025 - Current
Youth Care Professional
Nexus Family Healing
04.2024 - Current
Server / Bartender
Grand Casino Mille Lacs
01.2024 - 04.2024
Housekeeping
Super 8
09.2023 - 01.2024
Stocking and Receiving
Factory Motor Parts Company
05.2023 - 09.2023
High School Diploma -
Washburn High School